National_Employee Relations Specialist

Job Description

Position: National_Employee Relations Specialist | ER and Compliance | Corporate Services
Date: 29 Sept 2025
Location: Dubai, AE
Company: Al Futtaim Private Company LLC
Job Requisition ID: 172593

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groups entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

This role primarily supports the implementation of the escalation process and assists in employee relations (ER) matters. Key responsibilities include helping to manage the ER speak-up channels where employees can raise concerns, support the tracking and coordination of ER cases, and ensure proper documentation is maintained. The role involves compiling basic metrics and reports, and ensuring that case handling aligns with company procedures, local labor laws, and Al-Futtaim values.

The role will also assist in the preparation and rollout of ER policies and materials, help maintain the ER Policy Framework, and support awareness initiatives related to Compliance, Business Ethics, and other relevant documentation. This position will work under guidance from more senior ER or HR team members to ensure consistency and compliance in all activities.

What You Will Do

• Support in ensuring the adherence of the Speak Up process highlighting areas of improvement
• Support during Employee Relations investigations, attending interviews, preparing reports, tracking actions
• Support in the development of the ER training program and material
• Act as a translator in employee investigation meetings and during appeal hearings
• Analyze and report on the disciplinary process
• Preparation communication and training around the Speak Up channel building awareness of the channel, including via campaigns
• Support in the development of the Code of Conduct and Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers
• Overall, support in ER training and awareness initiatives
• Support in building Employee Relations governance and oversight
• Preparation of dashboards, providing timely insights to management
• Ensure the implementation of automated tools
• Tracking cases from case receipt to case closure
• To support in maintaining the policy inventory and support in the oversight of the Policy Framework and policy project plans
• Support with the policy review process, consolidation, monitoring, and delivery
• Review of HR policies to ensure the correct policy templates are being followed
• Monitoring completion of policy training delivered and owned by Employee Relations
• Ensure ER policies & processes are current, conform, and comply with the relevant labor laws
• Support in the communication and implementation of the end-to-end process of group-wide Employee Relations processes
• Support in the development of the HR Compliance Risk Framework
• Support in the development of a Compliance Review plan
• Support in the execution of HR Compliance Reviews and Risk Assessments, including report writing and tracking actions to closure
• Support in building Compliance, governance, and oversight and providing timely insights to management

Required Skills to Be Successful

• Knowledge of employee relations
• Project management and delivery
• Drafting/editing policy documentation
• Excellent verbal and written communication skills

What Equips You for the Role

• Preferably a diploma or degree within HR/Employment Law
• Relevant working experience in HR and/or ER in the UAE
• Knowledge of UAE Employment law and employee relations
• Good understanding of the various functional areas and risks within HR and their importance
• Fluent in the Arabic language, both verbal and written
• Excellent knowledge in the use of the Microsoft suite such as Excel, Word, PowerPoint, etc.

Were here to provide excellent service, but a little help from you can ensure a five-star candidate experience from start to finish.

Before You Click Apply

Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviors but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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