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Branch Operations Manager

2 weeks ago

Gangarampur, West Bengal, India Mahindra Finance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Key Responsibilities

  • Operational Oversight:Manage daily branch operations, ensure efficient workflow, and maintain the tools and infrastructure needed for smooth functioning.
  • Customer Satisfaction:Develop and implement strategies to enhance customer service, resolve complaints, and build strong relationships.
  • Financial Management:Monitor branch performance, manage budgets and expenses, and analyze financial data to ensure cost-effectiveness and meet financial goals.
  • Compliance & Policy Enforcement:Ensure the branch adheres to all company policies, industry standards, and relevant federal, state, and local regulations.