Manager Salesforce Data Cloud

Take your career to the next level with the only consulting firm born in AI and delivering with AI.

At Atrium, we're not simply adapting to an AI-driven world — we've helped define it since we were founded. Our clients partner with us because we turn potential into measurable impact, reshaping industries, realizing exponential value, and empowering organizations to thrive in an era of unprecedented technological advancement.

As pioneers in AI-assisted delivery, we're constantly optimizing how we deliver services for greater speed, accuracy, and efficiency. This commitment allows us to repeatedly deliver outcomes that other Salesforce and Snowflake partners merely promise. Care to join us?

Who are you?

You're a smart collaborator who likes solving complex problems and takes ownership to get things done. You stay up to date with the latest and greatest in business and technology tools, platforms, and languages — and want to ensure your clients do too. You love working across teams and are enthusiastic about doing your part to ensure everyone succeeds.

What will you be doing at Atrium?

In this role, you will join the best and brightest in the industry to skillfully push the boundaries of what's possible by uncovering predictive insights. You will work with customers to make smarter decisions through innovative problem-solving using AI, Analytics, and systems of intelligence. You will partner to advise, implement, and optimize solutions through industry expertise, leading cloud platforms, and data science.

The Salesforce Data Cloud Manager will be responsible for working with the Data Cloud leadership team to grow and develop the Indian arm of the Data Cloud practice across the region. Key management duties will include the establishment of leadership and operational standards for the practice in the area, as well as leading the charge in recruiting, interviewing, hiring, developing, and managing local team members.

You will be responsible for designing, developing, and maintaining the data architecture, data models, and standards for various Data projects. You will model new features and use cases in order to drive business value through data activation in the flow of work. Familiarization with common auxiliary platforms to Data Cloud, like Marketing Cloud and Agentforce, will allow you to provide an efficient solution.

In this role, you will:

• Team Leadership & Management: Build & Manage Data Cloud team in Jaipur, overseeing their time, deliverables, and organizational efforts around both client projects and internal initiatives. Serve as the primary point of contact and advocate for Data Cloud team, providing mentorship, guidance, and support.
• Design & Implementation: Lead the design and implementation of scalable, secure, and high-performance Salesforce Data Cloud solutions, including data ingestion, unification, segmentation, activation, and identity resolution strategies.
• Data Strategy: Define and implement comprehensive data strategies for customer data, ensuring data quality, governance, privacy (e.g., GDPR, CCPA), and compliance within the Salesforce Data Cloud environment.
• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices are followed for data modeling, integration patterns, and solution deployment.
• Stakeholder Collaboration: Work closely with marketing, sales, service, IT, and other business stakeholders to understand their data needs, translate them into technical requirements, and deliver solutions that drive business value.
• Integration Expertise: Design and oversee the integration of Salesforce Data Cloud with various internal and external systems (e.g., CRM, marketing automation, data warehouses, external data sources).
• Activation Expertise: Design and oversee the integration of Salesforce Data Cloud activations into various systems such as Marketing Cloud and Agentforce
• Optimization & Performance: Continuously monitor, optimize, and enhance the performance and efficiency of the Salesforce Data Cloud instance.
• Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, data flows, and design specifications.
• Stay Current: Keep abreast of the latest Salesforce Data Cloud features, industry trends, and best practices in customer data management and privacy.

In this role, you will have:

• 6 years of experience in Salesforce data and analytics consulting
• 2+ years of hands-on experience specifically with Salesforce admin or configuration
• 2+ years of hands-on experience onCRMA/Tableau
• Demonstrated experience in managing team members, performance, and professional development
• Strong understanding of operational aspects like resource allocation, time tracking, and project status reporting
• Exceptional interpersonal and communication skills with the ability to build rapport and trust
• Data Modeling experience with relational database designs
• Working knowledge of enterprise cloud storage infrastructure, data replication, and data integration middleware technologies
• Proven experience cultivating strong, long-lasting relationships with clients to include proactively identifying and addressing client needs, exceeding expectations, and fostering a high level of client satisfaction
• Familiarity with modern cloud data warehousing solutions (such as Snowflake, Databricks, or similar technologies) will be a plus.
• Proficiency in advanced SQL query writing for data manipulation and analysis is a plus.
• Ability to work effectively in a fast-paced, dynamic environment

Next steps

Recruiting at Atrium is highly personalized. While some candidates may complete the hiring process quickly, others may take a bit longer, depending on the role and its requirements. We're excited to get to know you and ensure you get to know our team along the way.

At Atrium, we believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment.