Hospital Receptionist

Key Responsibilities:

• Greet and assist patients/visitors in a professional and friendly manner.
• Handle patient inquiries, phone calls, and emails promptly.
• Schedule and manage doctors appointments, follow-ups, and cancellations.
• Maintain patient records and update information in hospital management software.
• Assist with billing, payments, and issuing receipts.
• Coordinate with doctors, nurses, and administrative staff for smooth operations.
• Ensure reception area is clean, organized, and welcoming.
• Handle patient feedback and escalate issues when required.

Required Skills & Qualifications:

• Minimum Graduate in any stream (preferably in Hospital Administration or related field).
• Experience: 5 -7 years (hospital/clinic front desk experience preferred).
• Good communication skills in English & Hindi.
• Proficiency in MS Office & hospital software.
• Pleasant personality, patience, and excellent interpersonal skills.
• Ability to multitask and remain calm under pressure.