Telesales Executive
4 days ago
Telesales Executive – Key Result Areas (KRA)
- Daily Calling Targets
- Minimum number of customer calls per day (as per company target).
- Maintain active calling from allocated inquiry list.
- Product Information Sharing
- Explain car details, pricing, features, loan & documentation process.
- Provide correct and complete information to customers.
- Lead Management
- Update ERP with every follow-up.
- Maintain accurate inquiry status (Interested / Follow-up / Not Interested / Lost).
- No pending follow-ups.
- Appointment / Walk-in Generation
- Convert inquiries into showroom visits.
- Share daily walk-in confirmation with the sales team.
- Coordinating With Sales Team
- Pass hot/warm leads to the respective sales executive.
- Follow up on show progress and support for closing.
- Customer Handling & Communication Quality
- Maintain polite, professional communication.
- Ensure call quality standards as per company guidelines.
- Reporting
- Share daily calling report with supervisor.
- Inform challenges, customer feedback, and improvement suggestions.
- Compliance
- Follow company processes, reallocation rules, and telecalling scripts.
- Maintain workplace discipline and punctuality.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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