Quality Assurance Officer

3 days ago


Cochin, Kerala, India futureace healthcare academy Full time ₹ 2,10,000 - ₹ 4,20,000 per year

he Quality Assurance Officer will be responsible for establishing, implementing, and overseeing the quality management systems across the institution's academic and operational domains. The role demands a professional who can ensure that all departments consistently adhere to institutional standards, outcome goals, and continuous improvement practices that align with the Academy's mission and vision.

Develop and maintain the institutional quality assurance framework, policies, and standard operating procedures.

Monitor academic delivery and administrative performance against defined quality metrics and institutional outcome elements.

Conduct internal quality audits and ensure implementation of corrective and preventive actions.

Coordinate quality review meetings, prepare compliance reports, and present findings to senior management.

Ensure documentation accuracy, version control, and timely updating of quality manuals and audit records.

Support accreditation, certification, and audit readiness processes in alignment with national and international standards.

Facilitate quality awareness and continuous improvement initiatives among faculty and staff.

Work collaboratively with academic and administrative teams to align institutional goals with measurable quality outcomes.

MBA in Healthcare Management, or

Master of Hospital Administration (MHA), or

Post Graduate Diploma in Quality Management (PGDQM) or equivalent

Additional certifications such as NABH, JCI, ISO 9001:2015, or Lean Six Sigma (Green Belt or higher) will be an advantage.

Minimum 3 to 5 years of experience in academic or healthcare quality management

Strong understanding of accreditation systems, quality metrics, and compliance monitoring

Demonstrated expertise in quality documentation, auditing, and performance improvement

Key Competencies:

Excellent organizational and analytical skills

Strong written and verbal communication abilities

Attention to detail and commitment to precision

Capacity to work collaboratively with multidisciplinary teams

Integrity, accountability, and commitment to institutional excellence

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person



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