Retail Sales Officer
1 week ago
Key Responsibilities:
- Greet and assist customers courteously in the showroom.
- Understand customer requirements and suggest suitable jewellery products.
- Achieve individual and store-level sales targets.
- Maintain strong product knowledge (gold, diamond, platinum, silver jewellery, etc.).
- Ensure attractive display and cleanliness of counters and showcases.
- Handle billing, exchanges, and customer queries efficiently.
- Build and maintain long-term relationships with customers to encourage repeat sales.
- Keep track of inventory and coordinate with the stock team.
- Support in executing store promotions and marketing activities.
- Adhere to company policies and maintain ethical selling practices.
Key Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong sales and negotiation ability.
- Customer-centric approach and positive attitude.
- Good presentation and grooming standards.
- Product knowledge of jewellery and trends.
- Basic computer knowledge (POS, MS Office).
- Teamwork and time management skills.
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