
B2B Travel Operations Executive
1 day ago
Role & responsibilities
Sales (B2B)
Build and manage relationships with travel agencies, tour operators, and corporate partners.
- Prospect, pitch, and close FIT/GIT/MICE deals for Dubai and Bali.
- Prepare and negotiate quotations, contracts, and rate agreements.
- Maintain a competitive product portfolio (hotels, activities, transfers, experiences).
- Achieve monthly targets; manage pipeline, conversions, and revenue reporting.
- Conduct market research, competitor analysis, and pricing optimization.
Execute sales campaigns, webinars, and partner trainings.
Operations
Manage end-to-end bookings: itinerary design, costing, confirmations, vouchers, invoices.
- Coordinate with on-ground DMC teams in Dubai and Bali for smooth execution.
- Liaise with suppliers (hotels, transport, tours) for rates, availability, and special requests.
- Ensure documentation accuracy: Dubai visas, insurance, and compliance.
- Monitor service delivery, handle on-trip issues, and resolve escalations promptly.
- Work with finance on payments, credit control, and reconciliations.
- Maintain CRM and operational trackers; meet TAT and quality standards.
Preferred candidate profile
- 1-2 years in B2B travel/DMC sales and operations (Middle East/SE Asia preferred).
- Strong destination knowledge of Dubai and Bali (hotels, activities, seasons, regulations).
- Excellent communication, negotiation, and stakeholder management.
- Proficient in Excel, CRM, and basic revenue/margin analysis.
Why Join Us:
- Competetive salary and benefits.
- Collaborative, dynamic work environment.
- Career Growth Opportunities.
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