Senior Business Analyst

Job Title: Business Analyst

Location: Chennai

About Propel

At Propel, we don't just build software—we build future-ready, human-centered digital platforms that drive business transformation. We are a design-led technology firm committed to solving complex problems with elegant, scalable solutions. Join a workplace where your ideas matter, your expertise is valued, and your growth is championed.

About the Role

As a Senior Business Analyst at Propel, you'll bridge the gap between client needs and technology solutions, ensuring business goals are translated into impactful outcomes. You'll work with stakeholders, C-suite leaders, and delivery teams to gather, analyze, and prioritize requirements while shaping innovative solutions. Beyond requirements, you'll support delivery alignment, mentor junior analysts, and contribute to process improvements, combining consulting acumen with execution focus.

Key Responsibilities

· Client Relationship & Consulting

o Engage with client stakeholders, including business leaders and technology teams, to elicit, analyze, and prioritize complex business requirements.

o Translate business goals into functional requirements, presenting clear recommendations and proposals.

o Partner with leadership teams to research, structure data, derive insights, and recommend business-aligned solutions.

o Drive opportunities for process and solution improvement, ensuring measurable impact on business outcomes. Serve as the primary delivery contact for the client's senior stakeholders, ensuring regular governance, escalations, and status updates.

· Solution Design & Delivery

o Own the documentation of requirements, including business requirement documents (BRD), software requirement specifications (SRS), and scope proposals.

o Collaborate with UX, Creative, and Architecture teams to design prototypes, wireframes, and solution approaches.

o Oversee the SDLC process to ensure requirements are translated into viable, scalable, and reliable solutions.

o Partner with Delivery Leads to plan execution, including effort estimation, resource planning, and timelines.

· Team Leadership & Enablement

o Mentor and guide junior analysts, ensuring knowledge sharing, skill-building, and growth within the team.

o Track and manage project scope, effort vs. actuals, and budgets while ensuring alignment with client expectations.

o Foster Propel's culture of psychological safety, continuous improvement, and collaboration.

o Identify and create training opportunities for team members to strengthen competencies and cross-functional expertise.

What You Bring

· 2–5 years of experience in business analysis, consulting, or solution delivery.

· Proven expertise in gathering and analyzing requirements, translating them into actionable solutions.

· Strong understanding of SDLC processes and software delivery in digital transformation projects.

· Excellent communication, presentation, and client-facing consulting skills.

· Proficiency with Microsoft Office tools (Excel, PowerPoint, Word); familiarity with prototyping/wireframing tools is a plus.

· Ability to work with cross-functional teams, manage stakeholders, and handle ambiguity with structured problem-solving.

What We're Looking For

· A problem-solver with sharp analytical and consulting skills.

· Someone who can balance business requirements with delivery feasibility.

· A collaborative leader who mentors, uplifts teams, and drives Propel's culture forward.

· A professional eager to continuously upgrade skills and thrive in a fast-paced digital-first environment.

What We Offer

• A Purpose-Driven Mission

Contribute to digital platforms that transform industries and create measurable business impact.

· Empowered & Inclusive Culture

Work in an environment that values your voice and expertise, with open collaboration at its core.

· Learning & Growth at the Core

Access mentorship, certifications, and L&D opportunities to continually evolve your skills.

· Innovation with Impact

Work on diverse domains—retail, logistics, telecom, healthcare—delivering future-ready solutions.

· Well-being Matters

We prioritize psychological safety, respect work-life harmony, and invest in your holistic well-being.

If you're a business analyst ready to step into a senior role—driving client outcomes, mentoring teams, and shaping transformative solutions—we'd love to hear from you. Apply now and help us build the future.

Job Type: Full-time

Pay: Up to ₹2,000,000.00 per year

Work Location: In person