Senior Product Associate

1 day ago

Hyderabad, Telangana, India JPMC Candidate Experience page Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Card Account Management product, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You will collaborate with Business, Product, and Technology leadership to improve our issuer platform , deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services
 

Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discover.
  • Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised
  • Support the end to end product development lifecycle, from ideation and design to development, testing and launch
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
     
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Demonstrated prior experience working in a highly matrixes and complex organization
  • Strong analytical skills
  • Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations
  • Ability to develop collaborative relationships with business stakeholders
  • Curiosity to dig into data to identify root cause and efficiency opportunities
  • Creative problem solver
  • Ability to use data to tell stories and drive behavior and translate business objectives into quantifiable metrics
  • Proficiency in Microsoft Word, Excel, and PowerPoint
     
Preferred qualifications, capabilities, and skills
  • Functional knowledge of all Card and CCB domains impacting the Card Customer
  • Knowledge on Credit card Issuer platform and credit card payment life cycle experience is preferable
  • Prior technical knowledge of coding languages (Cobol, Java, etc.)  and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences 
  • 2+ years' industry experience in analyzing/building products with digital, modern technology stacks, including, API's, Microservices, public cloud, etc.
    ​

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