KDNI – Member Firm Operations Lead

3 days ago

Gurgaon, Haryana, India BSR & Co Full time

DescriptionKDNI – Member Firm Operations LeadResponsibilitiesRoles and responsibilities:Scale delivery center efforts, ensuring efficient resource allocation by seamlessly collaborating across Practices and MFs to gain robust pipeline insightsParticipate in MF visits in the DC in collaboration with GDC leader to execute the visit agenda and strengthen global allianceFacilitate regular calls with key geographies in collaboration with KDN Practice Leads to understand skills required, share hiring and mobilization statusMonitor and track detractor score and build & implement Quality improvement plan in collaboration with Practice Lead( Practice/Project Lead IMO)Responsible to create awareness around annual rate card change/ any changes in operating model across regions by collaborating with KDN program office, hub and Regional LeadsSupport pre-sales efforts for capabilities outside of practice structureAct as Single point of contact for all operations related matters to MF pertaining to all Business Units of Advisory (Consulting, DAS, CH and AI)Single point of contact for all churn demands (delivery)Will be the point person to MF to resolve all contracting related, Invoice disputes related, resourcing related, AR related queries, concerns or escalationsResponsible for driving Operational efficiency (viz. closing ARs >60 days, minimizing Operational escalations & engagements without contract, timely MIS reporting for MFs )along with respective MF Operational SPOCsResponsible to track all agreed MF investment plans at engagement levels including Pre-sales investments, Delivery investments etc.Collaborate with Solution/practice Leads, Practice Business Ops, Capability leads to address MF delivery needs.Co-ordinate with DAS and CH teams to ensure MFs who are recently onboarded  to KDN have smoother experienceCollaborate with Global Mobility/Risk/Tax teams to support offshore project team travel needs QualificationsQualifications & ExperienceBachelor's degree in business, Operations, management or related field8-10 years of leadership experience in professional services or consulting environment.Excellent oral and written communication skills, including presentation skillsStrong interpersonal skills; ability to work collaboratively in a team environment.Exposure of working with Canada and EMEA region is preferred.Excellent analytical, problem-solving, and critical thinking skills.Exceptional stakeholder and partner management skillsProven experience in managing delivery center pipeline, A/R collections and strong understanding of consulting services.Ability to drive structure and change management with evolving business needs.Flexible and adaptable; able to work in ambiguous situation

  • Senior Analyst-KDNI

    3 days ago

    Gurgaon, Haryana, India BSR & Co Full time

    DescriptionJob details •Proposed designation Sr. Analyst•Role type Individual Contributor•Reporting to  Manager/ Assistant Manager•Geo to be supported KPMG International•Work timings General shiftResponsibilitiesRoles & responsibilitiesWe are recruiting an Indian paralegal who can be an effective member of the KDNI OGC that complements the...

  • Manager

    3 days ago

    Gurgaon, Haryana, India KPMG Global Services Full time

    Designation ManagerRole Type PMO Lead - Pillar Reporting and Firmwide Initiatives for the Global Clients & Markets (GCM) program at KDNI Capability HubsReporting To  Program Lead (Associate Director)Employment Type  Full-time

  • Analyst

    2 weeks ago

    Gurgaon, Haryana, India BSR & Co Full time US$ 3,00,000 - US$ 6,00,000 per year

    DescriptionKPMG Delivery Network India (KDNI) is a diverse entity spread across multiple cities in India. We are an important part of the KPMG Delivery Network (KDN), a global organization that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. Our team of over 3,000 professionals in...

  • KDNI Compliance GQ&CR

    5 days ago

    Gurgaon, Haryana, India BSR & Co Full time

    DescriptionJob details •Proposed designation Senior•Role type Individual contributor•Reporting to  Manager•Geo to be supported Internal KPMG Member Firms•Work timings 11.30 AM to 8.00PM –Flexible working hours requiredResponsibilitiesPosition OverviewThe Senior position will be responsible for day-to-day execution of monitoring activities...

  • KDNI - Asscoiate Consultant - Operations

    2 weeks ago

    Gurgaon, Haryana, India BSR & Co Full time ₹ 40,000 - ₹ 80,000 per year

    DescriptionOverview:We are looking for a proactive and detail-oriented Asscoiate Consultant – Operations to join our team in Bangalore. This role is critical to ensuring seamless operational execution across multiple functions including HR, Finance, and Business. The ideal candidate will have strong organizational skills and a solid understanding of...

  • Tech Process Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Operations Team Lead

    5 days ago

    Gurgaon, Haryana, India CollegeDekho Full time

    Company DescriptionFounded in 2015, CollegeDekho aims to build a globally trusted student guidance ecosystem by connecting students with colleges using proprietary technology and an AI-based chatbot. Its Common Application Form is India's largest platform for students to apply to multiple colleges with a single click. To date, CollegeDekho has assisted over...

  • Tech Process Team Lead

    1 week ago

    Gurgaon, Haryana, India Google Operations Center Full time

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Manager - Operations Management - Gurgaon

    2 weeks ago

    Gurgaon, Haryana, India KPMG Global Services Full time

    KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four...

  • Analyst- KDNI-KDNI-Stat Acct-BKK

    3 days ago

    Gurgaon, Haryana, India KPMG Global Services Full time

    Roles & Responsibilities •Deliver GL monthly closing and reporting services:•Perform reporting on time and according to closing calendar.•Ensure all automatic postings have been booked, all recurring and non-recurring items in area of responsibility are collected, accounts are reconciled, and Manual Journal Entries are booked.•Prepare ad-hoc reports...