Senior Team Member

6 hours ago


Gandhinagar, Gujarat, India Bank of America Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

There is a provision in the Books and Records Requirements for Broker Dealers under the Securities Exchange Act of 1934 which requires Merrill Lynch to verify client profile information when a new account is opened or if there is any account's investment objective change or periodically, must occur at least once every 36 months. CODG team review the images of scanned Client Data Validation letters returned by the client and identify which data attributes need to be updated based on the returned form, and make the respective updates in Client Profile/Client 360. Team also review the deceased status of the client and report out if find any discrepancy and makes reports available to different stake holders for further processing. Team Link the customer's Bank of America relationship on the ML platform that enables the Financial Advisors to review the entire client relationship. Another function that team has to update the four core data attributes (Name, Address, DOB and TIN) from 20-90 days ageing of cases. The core data updates or change will either be accepted or rejected by the team to update the client's profile with the most recent changes.

Job Description*

  • Responsible for the review and update the client's information in the client's profile on brokerage accounts.
  • Update "Trusted Contact Person" information requested by the client.
  • Responsible to interact with LOB and Branch Offices via email.
  • Provide a high level of quality service, support, and responsiveness to clients of Merrill Lynch, internal clients, and communicate effectively with branch & LOB.
  • Prepare Deceased Customer reports for different stakeholder

Responsibilities*

  • Responsible to meet SLA and take ownership to complete the task.
  • Interact with LOB and Branch Offices via email.
  • Keep focus on accuracy and deliver error free work

Requirements*

  • Change orientated – can identify workflow/systems inefficiencies and come up with new ideas for improvement
  • Creative and analytical approach to problem solving
  • Strong communication and interpersonal skills and ability to change communication style based on the audience
  • Strong knowledge in MS Office products including MS Excel, PowerPoint
  • Attention to details and drive for accuracy
  • Ability to work well under pressure
  • Basic knowledge of six sigma and MIS
  • Strong operational know how and understanding of end to end process delivery
  • Strong on customer centricity and approach to improve processes and better customer experience.
  • Flexible in shift timings as we follow evening shifts only

Education* Minimum Graduate, commerce stream preferred

Experience Range*

2-4 Years

 Foundational skills*

  • Good communication, verbal/written both and listening skills. Basic understanding about Wealth Management and Investment Products, Banking operations & finance, strong analytical skills with great attention to details to perform the document review and reconciliations, Organized and able to multi-task in a fast-paced environment

 Desired skills*

  • Highly motivated able to work independently, Excellent interpersonal skills, positive attitude, team-player, Willingness to learn and adapt to changes.

Work Timings*

Shifts: 11:30 to 20:30 (subject to change as per business requirement)

Fixed Saturday and Sunday Off

Job Location*

GIFT


  • Senior Team Member

    3 hours ago


    Gandhinagar, Gujarat, India Bank of America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to...

  • Senior Team Member

    3 weeks ago


    Gandhinagar, Gujarat, India Bank of America Full time

    Job DescriptionJob Description:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a...

  • Team Member

    7 days ago


    Gandhinagar, Gujarat, India Bank of America Full time US$ 40,000 - US$ 80,000 per year

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our...

  • Team Member

    3 days ago


    Gandhinagar, Gujarat, India Bank of America Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Description:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to...


  • Gandhinagar, Gujarat, India Theobroma Foods Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    We refer to an opening for the position of Senior Associate, Associate & Junior Associate in our company Theobroma Foods Pvt. Ltd. to be based at Kudasan, Gandhinagar, Gujarat.Company Profile:Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent range of offerings that include brownies, cakes, desserts, chocolates, breads, and...


  • Gandhinagar, Gujarat, India Bank of America Full time

    About Us At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for...


  • Gandhinagar, Gujarat, India beBeeBusiness Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Overview:\As a business analyst, you will be working closely with senior team members to deliver customer implementations and enhance programs.\

  • Team Lead

    5 days ago


    Gandhinagar, Gujarat, India gtprod Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    A .NET Core Team Lead is responsible for leading the development team in designing, coding, and implementing applications using .NET Core technologies. They ensure adherence to coding standards, best practices, and project timelines while providing technical guidance and support to team members. The role involves reviewing code, resolving complex technical...

  • Senior Manager

    2 days ago


    Gandhinagar, Gujarat, India T And M Services Consulting Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Senior Manager (AVPI) – BullionQualification (Mandatory):Minimum Graduate in Commerce, Economics, Finance, or Business AdministrationExperience (Mandatory):Minimum 3 years of experience in bullion operations during the last 5 yearsAt least 1 year of front-end trading experience in one or more of the following:Bullion trading & clearing...


  • Gandhinagar, Gujarat, India beBeeProjectManagement Full time ₹ 22,00,000 - ₹ 30,00,000

    Job DescriptionA Construction Team Lead is responsible for overseeing entire projects from start to finish. This involves coordinating between cost, time, and quality factors. They must take ownership of producing regular management information reports at intervals suggested by senior management.The ideal candidate will have a strong background in project...