Senior Credit

Job Description

Who is USP?

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,100 talented professionals across five global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

Brief Job Overview

The accounts receivable Credit & Collection Specialist / Sr. Credit & Collection Specialist is a key role on the Credit & Collections team. Reporting to the Credit & Collections Manager, this non-supervisory position is responsible for collection activities and analysis on all assigned accounts.

How will YOU create impact here at USP?

• Manages a portfolio of accounts ensuring timely collection of funds due to USP and establishes payment schedules for customers that are delinquent.
• Perform proactive review on upcoming payments due from customers and clearly document collection notes.
• Reviews orders that exceed credit terms and works with SCD and Customer Service to facilitate timely order release, adhering to approved department operating policies.
• Identify early warning signs of a customer deterioration. Escalate to management and place accounts on hold when appropriate.
• Resolve customer inquiries, issues, and disputes.
• Generate customer invoices and statements.
• Process credit card payments.
• Process departmental forms i.e., adjustments.
• Reconciliation of specific accounts in the assigned portfolio.
• Investigation, research, and analysis of the assigned portfolio in addition to collection efforts.
• Always adheres to Global Finance Cultural Statement & Operating Principles.
• Performs other related duties as assigned.

Who USP is Looking For?

• Bachelors degree in business, Accounting, or relevant field or an equivalent combination of education and experience.
• 3-7 years of experience in an accounts receivable role to include performing collections, working with third-party collections agency in a medium to large organization.
• 8 years of experience to include performing collections, working with third-party collections agency in a medium to large organization to be considered as a Sr. C&C Specialist.
• Fluent in American English.
• Ability to analyze customer account history, research, and perform reconciliations.
• Resolution skills.
• Understanding of Order to Cash processes.
• ERP experience with mid to large financial applications.
• Proficiency in Microsoft Office suite (Word, Outlook, Teams).
• Intermediate Microsoft Excel skills including but not limited to creation and maintenance of pivot tables; use of VLOOKUP and if/then functions.

Additional Desired Preferences

• Financial statement analysis experience.
• Oracle Financial E-Business Suite experience.
• Salesforce experience.
• Self-starter with ability to handle multiple priorities in a fast-paced, team environment.
• Results driven with demonstrated successful outcomes.
• Attention to detail and well organized.
• Ability to influence without direct authority and handle difficult or challenging situations with diplomacy, tact, and professionalism.

Supervisory Responsibilities

• Jr. Credit & Collection Specialist
• Jr. Credit & Collection Specialist

Benefits

USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our workfrom the standards we make to the partnerships and conversations we cultivate. An environment where every employee feels fully empowered and valued irrespective of, but not limited to, personality, race, ethnicity, physical and mental abilities, education, religion, gender identity and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Locations

Serilingampally Mandal, Ranga Reddy District, Hyd, India

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