Qa Analyst

1 week ago

Hyderabad, Telangana, India IntouchCX Full time US$ 40,000 - US$ 80,000 per year

As Quality Assurance Analyst, You Have

  • High school diploma or equivalent (required)
  • 1 year of front-line contact center experience (preferred)
  • 1-2 years of Quality Assurance experience (preferred)
  • Intermediate knowledge of MS Excel, MS Word and MS Office (required)
  • Ability to type 30 wpm minimum with accuracy
  • Strong verbal and written communication skills, including spelling and grammar
  • Excellent organizational and time management skills
  • Ability to make fair and consistent judgments and decisions
  • Ability to multi-task under high-pressure situations
  • Ability to solve problems and offer suggestions in a positive and developmental manner
  • Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls
  • Ability to perform basic mathematical functions to ensure scoring accuracy
  • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • Availability to work a variety of shifts including early mornings, afternoons, evenings and holidays is required

Note: Agent level who have good experience in international voice process, Technical support or Ecommerce are eligible for this role.

If interested, please share your updated resume to mail id

  • Qa Analyst

    1 week ago

    Hyderabad, Telangana, India Sapotech Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Senior QA Role Issuance Platforms, Credit Technology, and Trade Floor EfficiencyJob Summary: We are seeking a highly skilled and motivated Senior QA Analyst to join our dynamic team.

  • Trainee QA Analyst

    7 days ago

    Hyderabad, Telangana, India DesIDEA Software Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Support & work with QA Leads & Sr. QA Analysts for following activities. Requirement Review Prepare Test Scenarios and Test Cases Test Execution Defect Reporting & Tracking Status Reporting Knowledge in Tosca Automation Tools is big plus

  • QA Analyst T500-18905

    3 weeks ago

    Hyderabad, Telangana, India McDonald's Full time

    About McDonald's:One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge...

  • QA Analyst T500-18905

    3 weeks ago

    Hyderabad, Telangana, India McDonald's Full time

    About McDonald's: One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together...

  • QA Analyst

    3 weeks ago

    Hyderabad, Telangana, India Tulsi Therapeutics Full time

    About Tulsi Therapeutics: A pioneering biotechnology venture dedicated to advancing regenerative cellular therapies through rigorous research, precision manufacturing, and global distribution of next-generation stem cell and exosome-based treatments. Our mission is to address some of the world's most challenging and life-threatening medical...

  • QA Analyst

    3 weeks ago

    Hyderabad, Telangana, India Tulsi Therapeutics Full time

    About Tulsi Therapeutics: A pioneering biotechnology venture dedicated to advancing regenerative cellular therapies through rigorous research, precision manufacturing, and global distribution of next-generation stem cell and exosome-based treatments. Our mission is to address some of the world's most challenging and life-threatening medical...

  • QA Analyst

    1 week ago

    Hyderabad, Telangana, India Tulsi Therapeutics Full time US$ 80,000 - US$ 1,20,000 per year

    About Tulsi Therapeutics:A pioneering biotechnology venture dedicated to advancing regenerative cellular therapies through rigorous research, precision manufacturing, and global distribution of next-generation stem cell and exosome-based treatments. Our mission is to address some of the world's most challenging and life-threatening medical...

  • It Qa Analyst

    2 weeks ago

    Hyderabad, Telangana, India Assurant Full time

    IT QA Analyst Assurant-GCC India Assurant a leading global provider of comprehensive risk management solutions is seeking a dedicated IT Quality Assurance Analyst to ensure the reliability and functionality of our software products This role requires strong analytical skills a meticulous approach to testing and a strong preference for candidates...

  • Qa Analyst

    1 week ago

    Hyderabad, Telangana, India Launch It Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilities• Analyze Business Requirements/User Stories , Create Test Cases• Execute Test Cases• Provide Detailed Defect Tracking when Necessary• Automate Regression test using PlaywrightMaintain manual test cases and automation scripts as necessaryPreferred candidate profile• 4+ years of QA Analyst Experience• 1+ years of Agile...

  • IT QA Analyst

    2 days ago

    Hyderabad, Telangana, India Assurant Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    IT QA Analyst, GCC-Assurant Your role will include analyzing user stories, developing and executing test cases, and documenting defects across application systems, services, and related software components, all in support of delivering high-quality solutions that meet enterprise standards. You will impart knowledge to other team members, help them develop...