
Client Advisor
6 days ago
Role Overview:
As a Client Advisor at Porsche, you are more than a salesperson—you are a luxury consultant and brand ambassador. You will deliver an exceptional, personalized customer experience throughout the entire purchasing journey and ownership lifecycle. This role combines in-depth product knowledge with refined interpersonal skills to ensure every client interaction is aligned with Porsche's premium standards.
Key Responsibilities:
- Client Engagement: Welcome clients into the showroom and build long-term relationships through a consultative sales approach.
- Needs Analysis: Understand client needs, lifestyle, and preferences to recommend the most suitable Porsche model and configuration.
- Product Presentation: Deliver exceptional product demonstrations, including test drives, vehicle walkarounds, and feature explanations.
- Sales Process Management: Guide clients through the entire sales process, from initial inquiry to final delivery, including finance, insurance, and trade-in discussions.
- Vehicle Configuration: Support clients in customizing their vehicles using Porsche's configurator tools and personalization options (Porsche Exclusive Manufaktur, etc.).
- Follow-up & Relationship Management: Maintain regular communication with prospects and existing clients to nurture loyalty and drive repeat business.
- Delivery Experience: Ensure a premium handover process that reflects the Porsche ownership experience.
- CRM & Reporting: Accurately maintain client records, sales activities, and opportunities using the dealership CRM system.
- Events & Brand Representation: Participate in dealership events, track days, launches, and client engagement activities as a brand ambassador.
Key Requirements:
- Proven experience in luxury automotive sales or high-end client service roles (e.g., fashion, hospitality, real estate).
- Deep understanding of premium customer expectations and lifestyle.
- Strong interpersonal, communication, and negotiation skills.
- Passion for performance vehicles and automotive technology.
- Professional appearance and demeanor.
Job Types: Full-time, Permanent
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Work Location: In person
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