SAP FSM Consultant

2 days ago

Nagpur, Maharashtra, India Forward Eye Technologies Full time ₹ 6,00,000 - ₹ 8,00,000 per year

We are looking for an experienced SAP FSM Consultant to join our SAP practice. The ideal candidate should have a strong understanding of SAP Field Service Management, integration with SAP S/4HANA or ECC, and experience in customer service processes.

Key Responsibilities :

  • Implement and configure SAP FSM based on business requirements

  • Integrate SAP FSM with backend SAP systems (S/4HANA, ECC)

  • Design end-to-end service processes for field operations including dispatching, scheduling, mobile access, and reporting

  • Work closely with stakeholders to gather requirements and translate them into functional specs

  • Provide support during all project phases: blueprinting, realization, testing, go-live, and hypercare

  • Train end-users and support change management

  • Collaborate with technical teams for data integration and custom developments

Technical Skills Required :

  • Strong experience in SAP Field Service Management (FSM)

  • Knowledge of SAP Service Cloud and C/4HANA is a plus

  • Experience with SAP FSM mobile app configuration

  • Integration experience with SAP ERP (S/4HANA/ECC) using SAP BTP, PI/PO, or CPI

  • Familiarity with FSM Core, Planning & Dispatching, Smartforms, and Smartflow

Functional Knowledge :

  • Field service operations

  • Work order management

  • Resource planning and dispatching

  • Customer service processes

  • Asset management

Qualifications :

  • Bachelors Degree in Computer Science, Engineering, or related field

  • SAP Certification in FSM or C/4HANA is a plus

  • Strong communication and documentation skills

Nice to Have :

  • Experience in Utilities, Manufacturing, or Telecom domain

  • Knowledge of FSM analytics and reporting

  • Familiarity with Agile or Scrum methodologies

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