Platform Engineer

3 days ago

Bengaluru Noida Pune, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities

  • Lead triage for high-severity incidents, including root-cause analysis across multiple interdependent microservices.
  • Troubleshoot issues spanning API gateways, FastAPI services, and React-based frontend integrations.
  • Manage and tune Helm-based deployments within CI/CD pipelines (Azure DevOps or equivalent).
  • Analyze service logs, container metrics, and network traces to identify performance bottlenecks.
  • Develop or refine automation scripts (Python/Bash) to streamline deployments, monitoring, or recoveries.
  • Work closely with DevOps and Data Engineering teams to ensure operational excellence.
  • Maintain service-to-service dependency maps and update documentation for runbooks and SOPs.
  • Participate in post-incident reviews, contribute to reliability engineering initiatives, and mentor Level 1 team members.

Required Skills & Competencies

  • Hands-on experience managing Kubernetes, Helm, and containerized deployments.
  • Working knowledge of Python and scripting for operational automation.
  • Familiarity with FastAPI, REST APIs, and microservice interdependencies.
  • Understanding of cloud networking, secrets/config management, and CI/CD automation.
  • Experience troubleshooting using Grafana, Prometheus, and system logs.
  • Strong analytical skills and the ability to communicate complex technical issues effectively.

Preferred / Nice-to-Have

  • Knowledge of Azure, AWS, or GCP deployment pipelines.
  • Familiarity with React app hosting, NGINX or API Gateway layers.
  • Exposure to observability stacks (ELK, Loki, Datadog, or Azure Monitor).
  • Familiarity with ITIL-based incident management workflows (ServiceNow, Jira).
  • Certifications such as Azure Administrator, or AWS SysOps.

Ideal Background

  • Bachelors degree in Computer Science, Engineering, or a related field.
  • 2–5 years of experience in DevOps, SRE, or Application Support roles supporting distributed cloud systems.
  • Demonstrated experience with Python-based services and Helm-driven CI/CD pipelines.

Growth Path

This role provides a bridge into DevOps leadership or the Frontend/Backend Development Team, with direct exposure to cutting-edge microservice design and observability practices within

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