Desktop Support Analyst

3 days ago

Khalapur Maharashtra India Indus Systems & Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

• Install, upgrade, support and troubleshoot Windows 7, Windows 10 & Microsoft Office (2007 to 2022 & O365) and other authorized desktop applications. • Installation and maintenance of Desktops and Laptops in workgroup and domain model. • Implementing, managing, monitoring and troubleshooting hardware devices and drivers. • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment. • Customize desktop hardware to meet user specifications and site standards • Installation and troubleshooting of client applications • Handling IT asset stock and maintain IT inventory records. • Installation and configuration of Outlook and troubleshooting mail problems. • Installation of Antivirus and troubleshooting virus related problems. • Troubleshooting of general networking issues. • Handling remote desktop connection thorough VNC, anydesk, ammyy admin, TeamViewer etc. • Installation of Active directory tool and work on it. • Replacing faulty motherboards, SMPS, RAM, HDD, CD -ROM etc... • Provide L1 support, Remote support, co -ordination with users

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