Business Analyst – Mortgage Loan Origination

SAIGroup is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $800 million in annual revenue, and employing a global workforce of over 4,000 individuals.

SAIGroup invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAIGroup's latest investment, JazzX AI, is a pioneering technology company on a mission to shape the future of work through an AGI platform purpose-built for the enterprise. JazzX AI is not just building another AI tool—it's reimagining business processes from the ground up, enabling seamless collaboration between humans and intelligent systems. The result is a dramatic leap in productivity, efficiency, and decision velocity, empowering enterprises to become pacesetters who lead their industries and set new benchmarks for innovation and excellence.

Job Title: Business Analyst – Mortgage Loan Origination (Underwriting & Transformation)

Role Overview

We are seeking a Business Analyst with strong experience in Mortgage Loan Origination and Underwriting, and a passion for process automation and technology transformation.

You'll partner with clients to map workflows, define requirements, and guide deployment of JazzX Mortgage Solution that improves efficiency, accuracy, and compliance.

Key Responsibilities

• Lead discovery sessions with client stakeholders to document current-state workflows and identify pain points
• Analyze and document processes within client Loan origination systems across origination, processing, underwriting, and closing
• Define "to-be" workflows aligned to JazzX Mortgage Solution and directed workflow model, and perform fit gap analysis
• Develop clear Business Requirements Documents (BRDs), user stories, and acceptance criteria for JazzX implementation
• Translate operational pain points into actionable design inputs for product and engineering teams.
• Support UAT, pilot rollouts, and performance tracking (time-to-close, touches, exception rates).
• Serve as the primary liaison between client operations, JazzX delivery and Product teams.
• Partner with product teams to refine the JazzX platform and continuously improve delivery

 Qualifications

• 4+ years in Mortgage Loan Origination (processing/underwriting focus) for the US market. and 8+ years of overall BA experience
• Deep understanding of
  • Encompass LOS (ICE Mortgage Technology) or equivalent Loan origination systems
  • DU/LP AUS engines and related credit/income validation
  • VOE/VOA, title, appraisal, and credit ordering workflows
  • TRID timelines and disclosure management
• Experience bridging operations and technology in a consulting, business analysis, or process improvement role
• Strong communication, facilitation, and documentation skills.

Preferred

• Experience in AI, workflow automation, or LOS modernization projects.
• Familiarity with API integrations, BPMN workflows, or intelligent document processing.
• Prior consulting or implementation experience with fintech or mortgage technology firms.

At JazzX AI, you have the opportunity to join the foundational team that is pushing the boundaries of what's possible to create an autonomous intelligence driven future. We encourage our team to pursue bold ideas, foster continuous learning, and embrace the challenges and rewards that come with building something truly innovative.

Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering an unparalleled chance to leave your mark on the future of AI.

We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.