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Management Trainee _BPO/BPM
2 weeks ago
Job Description Pre-Sales – Management Trainee (MT) (BPO/BPM)
Key Responsibilities:
- Collaborate with the sales team to understand client requirements and provide solution support during the sales cycle.
- Lead the development of solution architecture, proposals, and responses to RFPs/RFIs.
- Conduct detailed requirement analysis and work with internal stakeholders to develop fit-for-purpose solutions.
- Create and deliver compelling presentations, product demonstrations, and proof of concepts (POCs) to clients.
- Act as a bridge between clients and technical teams to ensure solutions are both feasible and aligned with customer needs.
- Own and drive the end-to-end presales process including qualification, discovery, solution design, pricing inputs, and presentation.
- Stay updated on industry trends, competitor solutions, and emerging technologies to position offerings effectively.
- Support post-sales teams during the handover phase to ensure smooth solution implementation.
- Contribute to building reusable collateral, templates, and playbooks for presales excellence.
Key Skills & Qualifications:
- Bachelor's or Master's degree
- 2–3 years of experience in presales, solutions
- Strong understanding of BPM operations
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Experience in responding to RFPs, RFIs, and building proposals and pricing models.
- Strong problem-solving skills with a customer-centric mindset.
- Ability to work under pressure and manage multiple opportunities simultaneously
