Telecaller

2 days ago

Semalya Raimal Indore, India Aman Builditect By AM Group Full time ₹ 10,000 - ₹ 18,000 per year

The Telecaller – Sales will be responsible for generating leads, maintaining customer relations, and achieving sales targets through telephonic conversations. The role requires excellent communication skills, product knowledge, and a strong ability to convert inquiries into confirmed orders.

  • Key Responsibilities:Make outbound calls to potential and existing customers to promote company products and services.
  • Follow up on leads generated through marketing campaigns, advertisements, or dealer references.
  • Maintain a detailed record of calls, inquiries, feedback, and follow-ups in the CRM or Google Sheet.
  • Explain product features, pricing, and schemes clearly and persuasively.
  • Handle customer queries, objections, and complaints professionally.
  • Coordinate with the field sales team for site visits, dealer meetings, and closing leads.
  • Achieve daily and monthly call targets and sales conversion goals.
  • Keep updated with current offers, rates, and product specifications.
  • Send WhatsApp messages, quotations, and follow-up reminders as per company process.
  • Build and maintain strong relationships with customers to ensure repeat business.
  • Required Skills & Qualifications:Minimum qualification: 12th pass or Graduation (any stream).
  • Proven experience in telecalling, telesales, or customer service (preferred in steel/building materials/FMCG).
  • Excellent verbal communication skills in Hindi and basic English.
  • Confident, energetic, and persuasive speaking ability.
  • Good knowledge of MS Excel / Google Sheets / WhatsApp Business tools.
  • Ability to handle pressure and meet daily calling targets.
  • Salary & Benefits:Fixed salary: ₹10,000 – ₹18,000 (based on experience).
  • Incentives on achieving sales targets.
  • Performance-based bonuses.
  • Company SIM / calling setup support.
  • Growth opportunities in Sales and Marketing department.
  • Work Schedule:Monday to Saturday
  • 10:00 AM – 6:30 PM

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