Business Analyst

Business Analyst (Mobile Platforms)

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

As a Business Analyst in Tech Pacific domain your role is responsible for the technical analysis of requirements, designs, solution quality to support engineering activities.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent

Work Location: Bengaluru

Work Schedule: Regular Shifts (Hybrid\Blended)

Role Purpose:

• To use analytical and communication skills to elicit, understand, validate and document requirements for business issues, functions and processes from high-level business needs through to detailed solution requirements.
• The role plays a key role in supporting the delivery of solutions through the SDLC and in Agile delivery methodologies.
• The Business Analyst may work independently or in a scrum environment on small/ low complexity changes; with guidance as part of BA team on low-medium complexity components of larger initiatives.

Analysis:

• Elicitation – define and refine requirements
• Analysis and Problem Solving
• Process Mapping – current & target state
• Identify dependencies/risks and issues
• Use of Stories/Acceptance Criteria
• Building Domain/Application Knowledge

Deliver:

• Self-Managing – deliver to outcomes as agreed
• Good communication & documentation
• Responds to and invites feedback
• Facilitation Skills – team based
• Learning ANZ release processes/ADF
• Learning Agile Ways of Working

Connect:

• Support team/colleagues, develop relationships, Attends and learns in Guilds/CoPs

Lead:

• Provide and receive feedback, Share knowledge & Support colleagues wellbeing

• Must have 8 years of relevant experience in the banking domain.
• Must have high level understanding Technology Products (APIs, Platforms, Software)
• As a Business Analyst have you supported or delivered end-to-end mobile platform project
• Establish and drive business and technical requirements gathering
• Work closely with developers and testers, project managers and business to define the technical requirements
• Create documentation i.e. use cases, prototypes, technical specifications
• Facilitate workshops with stakeholders and internally

• Enjoy working in a cross-functional team, taking on a variety of analyst roles, and have the ability to flex between business and technical
• Analyse business and stakeholder requirements to define detailed functional and non-functional solution requirements at the required level of detail and rigor sufficient to support development or make a solution decision.
• Collaborate in Agile/Scrum environments, participating in ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Translate business requirements into actionable insights and system capabilities, ensuring alignment with enterprise architecture and banking regulations.
• Demonstrate a strong understanding of banking products, services, and regulatory framework
• Proactively identify gaps, dependencies, and risks, offering recommendations to optimize processes or technical solutions.
• Utilize data analysis tools (e.g., SQL, Excel, BI tools) to support data-driven decision-making and validate solution outcomes.
• Act as a bridge between business and IT, ensuring solutions meet user expectations and business goals.
• Ensure traceability of requirements through test case creation, validation, and UAT support.
• Engage in continuous improvement by identifying opportunities to streamline business processes and reduce manual effort.
• Possess strong stakeholder management and communication skills to influence and gain buy-in from senior business leaders.

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit You can apply for this role by visiting ANZ Careers and searching for reference number

04/11/2025 , 11.59pm, (Melbourne Australia)