
Operations Intern
2 weeks ago
Key Responsibilities:
• Lead Management:
Oversee the end-to-end lead management process, from lead generation and tracking to conversion, ensuring that the sales pipeline is consistently optimised.
• Account Management
: Serve as the account manager for key clients, ensuring that larger clients receive
personalised service and solutions to meet their unique needs.
• Sales Process Optimisation:
Collaborate with Sales teams to improve workflow efficiency and optimise the
customer acquisition process.
• Sales Reporting & Analytics:
Manage and track sales metrics, KPIS, and performance reports to support
data-driven decisions. Regularly provide insights to the management team on sales performance and pipeline
health.
• CRM Management:
Oversee the CRM system, ensuring data accuracy and process consistency.
Implement enhancements to improve lead tracking, client management, and sales forecasting.
• Cross-Department Collaboration:
Coordinate with the marketing and finance teams to ensure smooth
sales operations and alignment with overall business goals.
• Strategy Development
: Assist in the development and implementation of new sales strategies and
tools to drive team performance and exceed sales targets.
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