R&D Architecture Cloud Infrastructure Expert

SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia's Universe: Digital Banking Platforms.

Job Description
About the Role

We are looking for a motivated Mid-Level SaaS Operations Engineer to help maintain and improve our cloud-based SaaS platform. This role offers the opportunity to work with modern cloud technologies, container orchestration, and DevOps practices while growing your skills in a supportive team environment.

Key Responsibilities

• Manage and maintain SaaS infrastructure on AWS
• Build and maintain CI/CD pipelines using Jenkins or GitLab CI
• Deploy and manage applications on Kubernetes clusters with knowledge of CNI networking, cert-manager for TLS certificates, and policy enforcement tools
• Manage application deployments via helm charts.
• Implement configuration management solutions using Ansible
• Monitor system health using observability tools.
• Respond to incidents and participate in troubleshooting efforts
• Maintain relational database systems
• Document operational procedures and runbooks
• Collaborate with development teams on deployment and operational issues
• Participate in 24/7 on-call rotation covering EMEA and US time zones
• Contribute to continuous improvement initiatives

Required Qualifications

• 3-5 years of experience in operations, DevOps, or related technical roles
• Solid experience with AWS services and cloud infrastructure
• Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)
• Experience creating and managing Helm charts
• Practical experience with CI/CD tools (Jenkins or GitLab CI)
• Familiarity with Ansible for automation and configuration management (like Chef or Puppet)
• Experience with relational databases (administration and basic optimization)
• Understanding of monitoring tools including ELK stack and Grafana
• Good problem-solving and analytical skills
• Ability to work collaboratively in a team environment
• Willingness to participate in 24/7 on-call rotation

Preferred Qualifications

• Exposure to Azure cloud platform
• Basic knowledge of Java applications
• Experience with non-relational databases
• Scripting skills (Python, Bash, or similar)
• Understanding of networking concepts and security best practices
• Experience with infrastructure-as-code tools
• Exposure to Kubernetes operators and custom resources
• Familiarity with ingress controllers and service mesh concepts
• Familiarity with GitOps practices

Total Experience Expected: 04-06 years

Qualifications
Preferred Qualifications

• Exposure to Azure cloud platform
• Basic knowledge of Java applications
• Experience with non-relational databases
• Scripting skills (Python, Bash, or similar)
• Understanding of networking concepts and security best practices
• Experience with infrastructure-as-code tools
• Exposure to Kubernetes operators and custom resources
• Familiarity with ingress controllers and service mesh concepts
• Familiarity with GitOps practices

Additional Information
Noida (Hybrid)

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.