Receptionist Front Desk
2 days ago
Roles & Responsibilities
- Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
- Welcome and check-in guests, making a warm and professional first impression
- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
- Kindly and promptly address guest inquiries, requests, and concerns
- Provide information about hotel services, amenities, and local attractions
- Coordinate with other hotel departments to fulfill guest needs and requests
- Manage reservations, cancellations, and room assignments
- Process payments, handle cash, and maintain accurate records
- Maintain a tidy and organized front desk area
- Use hotel management software for check-ins, check-outs, and guest information
Skills
- Fluency in English
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to handle high-pressure situations with a calm and professional demeanor
- Experience using hotel management software
- Familiarity with local attractions and services
- Prefer Hindi
Contact
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Food provided
Work Location: In person
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