Customer Engineer II, Data Analytics, Cloud
2 days ago
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
- Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.
- Experience in technical business or consulting in cloud computing, data analytics, or Big Data.
- Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools and data governance on cloud native architectures.
- Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, engaged dynamics and customer buying behavior.
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical business teams as a data analytics subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data lifecycle. You will use your experience and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.
Responsibilities:
- Support local business teams in pursuit of key business opportunities, engaging customers to address aspects of the data lifecycle.
- Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
- Take responsibility for leading technical projects, including such activities as technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
- Work with Google Cloud Platform products to demonstrate and prototype integrations in customer/partner environments. Travel as required.
- Prepare and deliver product messaging in an effort to highlight the Google Cloud Platform value proposition, using techniques that include whiteboard and slide presentations, product demonstrations, white papers and request for information (RFI) response documents.
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