
Desktop Support Engineer L1
1 week ago
Responsibilities
- First-Level Support: Act as the initial point of contact for users experiencing problems with desktops, laptops, software, and peripherals.
- Issue Resolution: Troubleshoot and resolve incidents and service requests, including login issues, software malfunctions, and hardware glitches.
- System Configuration: Install, configure, and maintain new computer hardware and software for users and the organization.
- User Account Management: Assist with user account administration, such as password resets and granting system access.
- Ticket Management: Respond to and manage support tickets using ticketing systems like ServiceNow, Jira, or Freshservice, tracking issues from reporting to resolution.
- Escalation: Escalate complex or unresolved issues to L2 or L3 support teams.
- Documentation: Maintain records of support activities, create sequential reports, and document solutions for future reference.
- Maintenance: Perform regular maintenance and updates for operating systems and software applications.
Key Skills
- Technical Expertise: Proficiency in diagnosing and resolving common hardware and software issues across various operating systems (Windows, macOS) and applications.
- Communication Skills: Strong written and verbal communication skills to effectively interact with users and other IT teams.
- Customer Service: Ability to provide excellent customer service to understand user problems and offer solutions.
- Troubleshooting Skills: Systematic approach to diagnosing and finding the root cause of technical problems.
- Documentation: Skill in clearly documenting technical issues and resolutions.
- Familiarity with Ticketing Systems: Experience using IT service management (ITSM) tools for ticket tracking and management.
Job Type: Full-time
Pay: ₹12, ₹22,000.00 per month
Work Location: In person
-
Purchase Assistant
7 days ago
Cheyyar, Tamil Nadu, India Hirise Drafting & Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per yearHIRISE DRAFTING & CONSULTING PVT. LTD.Were Hiring Purchase AssistantAbout the RoleWe are seeking a proactive Purchase Assistant to support our procurement operations. The candidate will handle vendor coordination, purchase orders, and inventory tracking to ensure materials and services are procured efficiently.Key ResponsibilitiesPrepare and Process purchase...
-
Research Technician, Product Development
3 days ago
Cheyyar, Tamil Nadu, India American Nano Society Full time ₹ 5,00,000 - ₹ 12,00,000 per yearFind what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to...
-
Engineer - Crash Lab
2 weeks ago
Cheyyar, India Mahindra Rise Full timeCompany: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables As an Engineer within the Crash Lab of Mahindra & Mahindra Ltd's Automotive Division, you will play a pivotal role in advancing vehicle safety standards by conducting comprehensive crash and pedestrian impact analyses. Your responsibilities will include: Generating detailed correlation...
-
Sr Engineer Crash Lab
2 weeks ago
Cheyyar, India Mahindra Rise Full timeCompany: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables As an Engineer within the Crash Lab of Mahindra & Mahindra Ltd's Automotive Division, you will play a pivotal role in advancing vehicle safety standards by conducting comprehensive crash and pedestrian impact analyses. Your responsibilities will include: Generating detailed...
-
Senior Engineer- Validation
2 weeks ago
Cheyyar, India Mahindra Rise Full timeCompany: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables 1) Planning, execution, analysis and reporting of complete vehicle tests wrt Functional, Performance and Durability degradation. 2) Periodic Measurements, analysis and life prediction of vehicle systems 3) Regular vehicle inspection and check-up (Static and dynamic) to find out failures...
-
Engineer – Electronics
3 days ago
Cheyyar, Irungattukottai, India Schwing Stetter Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary:We are looking for a passionate and detail-oriented Engineer to join our Electronics & Automation team. The role involves developing, testing, and supporting automation and control solutions for our range of construction and industrial equipment. The ideal candidate should have a strong understanding of PLC-based control systems and electrical...
-
Crash Lab Engineer
2 weeks ago
CHEYYAR CC, Cheyyar-MSPT, IN Mahindra And Mahindra Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per yearEngineer Crash Lab Responsibilities & Key Deliverables As an Engineer within the Crash Lab of Mahindra & Mahindra Ltd's Automotive Division, you will play a pivotal role in advancing vehicle safety standards by conducting comprehensive crash and pedestrian impact analyses. Your responsibilities will include:Generating detailed correlation reports and...
-
Senior Engineer Crash Lab
2 weeks ago
CHEYYAR CC, Cheyyar-MSPT, IN Mahindra And Mahindra Limited Full time ₹ 1,20,000 - ₹ 2,60,000 per yearSr Engineer Crash Lab Responsibilities & Key Deliverables As an Engineer within the Crash Lab of Mahindra & Mahindra Ltd's Automotive Division, you will play a pivotal role in advancing vehicle safety standards by conducting comprehensive crash and pedestrian impact analyses. Your responsibilities will include:Generating detailed correlation reports and...