Associate Lead
1 day ago
Job Description
:
Job Title : Associate Lead - Applications Admin (AA5)
Location: Bangalore
Experience: 5+ Years
Shift: US Shift
Key Skills
- Systems administration experience (Windows and/or Linux)
- Experience with Kubernetes, Docker, or related containerization software.
- Prior application support experience.
Key Responsibilities
- Linux System Admin + Shell scripting + patching + storage + troubleshooting
- Windows System Admin + PowerShell scripting + patching + troubleshooting
- Docker, Kubernetes basics + Troubleshooting
- Monitoring & Observability Admin/Maintenance + Resolving alerts + Implementation + troubleshooting
- AWS Cloud Basic Services + cli + troubleshooting + onprem migration to aws cloud
- Azure Cloud Basic Services + cli + troubleshooting
- ITIL & ITSM (Using ServiceNow, JIRA, Agile, Scrum, etc) + Experience in SLAs + Incident Managements
- Source Code Management, Configuration & Version Management
- CI/CD , Automation using Terraform, Ansible, Jenkins, Cloud Formation, Code Build, Chef, Puppet, AWS CDK, Python, Shell script, PowerShell, Typescript, etc.
- Database, SQL queries Basics + Troubleshooting
- Networking & Security Basics
- Troubleshoot application issues
- Supporting Service Requests and Incident response requirements of multiple global applications, which run within Diligent's datacenters and in the cloud. Working with Development teams to assist with application releases or troubleshoot issues/bugs
- Supporting development teams and working with them to resolve issues within the non-prod environments.
- Create and maintain documentation on run books and environment configurations.
Provide support to development teams on monitoring, scalability, and reliability.
Supporting Service Requests and Incident response requirements of multiple global applications, which run within Diligent's datacenters and in the cloud.
- Supporting development teams and working with them to resolve issues within the non-prod environments.
- Maintenance and support of global applications which run on Microsoft Windows and CentOS Linux
- Create and maintain documentation on run books and environment configurations
- Provide support to development teams on monitoring, scalability, and reliability
Required Experience/Skills:
Systems administration experience (Windows or Linux).
Prior application support experience.
- Excellent verbal and written communication skills. Cross functional collaboration skills and relationship building skills are a must.
- In-depth knowledge of scripting is required; you will be managing infrastructure and applications in 10 different datacenters around the world.
- Experience with GitHub Cloud
- Experience with Jenkins, Puppet and Ansible is desirable
- Cloud experience (AWS or Azure) is a plus
- Signalfx, ELK stack or other monitor tools experience are a plus
Location
:
India - Bengaluru
Created On
:
11-Jul-2025
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