Branch Manager
2 days ago
4) Key Result Areas:
Write the key results expected from the job and the supporting
actions for each of these key result areas (For a majority of jobs typically there
could be 4- 7 key result areas)
Key Result Areas
Supporting Actions
Ensure budgeted
capacitation of FLS & achieve assigned business target by ensuring
performance of assigned FLS with respect to recruitment of Advisors &
achievement of business targets.
·
Recruit quality resource
·
Ensure performance standards of recruitment, activation,
policies & premium are met by the assigned FLS
·
Maintain the profitability of the branch
·
Keep track on Advisors Contest and Clubs
·
Keep track on various training needs.
·
Sharing good sales practices.
·
Mentor, coach, and handhold FLS by observing
and demonstrating sales/recruitment calls.
·
Maintain the Sales Report on Introduction and
Issued Business
·
Create effective engagement interventions at
the branch level to ensure high levels of activity & delivery
·
Conduct periodic reviews to monitor the key
business levers and take corrective action where necessary
·
Carry out goal setting exercise with his team
enabling the FLS team to deliver the expected productivity & subsequently
leading the team to progress to next progression level.
Drive implementation
of agency initiatives aimed at improving sales productivity across all FLS.
·
Ensure daily adherence of sales process by
way of effective planning and review.
·
Ensuring sales progression of the FLS by
reviewing and Motivating team for setting higher performance standards
·
Driving activities leading to maximum FLS
incentive earning.
Ensure renewal
targets are met and business health for the allotted branch so that
functional goals are achieved.
·
Manage sales force attrition as per bench
mark.
·
Maintain quality of business for better renewals.
Relationship Management (Internal &
External) to drive performance.
·
Maintain healthy & cordial relation with
team of Agency Managers as well as all concerned departments.
·
Maintain one to one contact with all
advisors.
·
Ensure reaching of communication to the
advisors of his team about new product, schemes, clubs, etc. (using FLS as
key point of contact).
Visit top advisors in
regular intervals.
Drive local sales
promotion effort for to support team members in achieving business targets
·
Anticipate sales promotion opportunities in
the area of operation and devise innovative promotional activity.
·
Driving various contests
Ensure Risk Management as per company
policy.
·
Be responsible for the market conduct of the
assigned agency managers and the advisors in their team
·
Carrying out the business activities as per
the compliance & regulatory environment.
·
Ensure (by doing basic screening & basic
sanity checks) the applications that healthy
Ensure compliance
objectives and regulatory norms are achieved as per defined organizational
guidelines.
·
Ensure communication of compliance norms to
all concerned employees
·
Develop deviation metrics and take
appropriate actions for deviations
Identify and develop a team of sales professionals for the branch
·
Coach and Develop team members
·
Build People capability
·
Develop a second line of leaders within the Branch
FLS Team
-
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