Associate- CST- Money
4 days ago
Role & responsibilities
- 6 Days working
- Shift time:- 8:30-5:30 pm.
- Location- Western Line.
The Customer Service Team Leader develops and delivers the service levels required to provide the customer with the best experience possible, to stimulate customer retention and generate additional opportunities. The Team Leader leads the customer service team to consistently exceed the customers expectation and provides transparent communication and information.
Key Responsibilities: The list of responsibilities below is not a definitive list and is subject to change as the business needs deem necessary. You may be required to undertake differing tasks within your capability.
General and Task Management:
- Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency.
- Co-ordinate the activities of the Customer Service team; provide support and advice to team members.
- Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers.
- Evaluate customer feedback and identify ways to maximise customer satisfaction.
- Ensure that standard operating procedures are documented and maintained.
- Produce written reports when required to do so.
-
Mumbai, Maharashtra, India Paytm Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Description: CST Associate Blend Process (Voice & Non-Voice)Location: Mumbai, IndiaExperience: 2-4 yearsWorking Days: 6 days a weekShift Timing: Rotational ShiftsRole Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where...
-
Associate Professional
1 week ago
Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 17,200 - ₹ 72,200Job Description:We are seeking a skilled professional to join our team as an Associate.Candidates should possess excellent verbal communication skills and be able to work effectively in rotational shifts.A minimum of six months' experience in domestic BPO is required.The ideal candidate will have a flexible schedule and be comfortable working with 24/7...
-
Content Writer
2 weeks ago
Mumbai, Maharashtra, India Times Internet Full timeWork from Office roleLocation - Times Internet, Mumbai CST Office - Bennett, Coleman & Co. Ltd., The Times Of India Building, Dr DN Road, Fort, Mumbai - (Opposite CST Station)Working Days - Mon to FriOffice Timings - 10AM to 6PMDuration - 6 MonthsStipend - 10,000/- per monthCandidate must have a laptop for this internshipAt Times Internet , we build...
-
Hiring For AML Chat Process, Upto 36k inhand
6 days ago
Mumbai, Maharashtra, India Invictus Hr Full time ₹ 36,000 per yearHiring for AML/KYC CHAT US Process (Customer Service Role)Location: Malad, Mumbai (Work from Office)Designation: AML/KYC Chat ProcessMinimum Qualification: HSCShift Timings: 24*7 Rotational (Any 9 Hours) (US Night Shifts)Work Days: 5 Days Working, 2 Rotational OffsSalary: Up to 36,000 In-hand (Non Negotiable)Immediate Joiners PreferredDesired Candidate...
-
Mumbai, Maharashtra, India Invictus Hr Full time ₹ 30,000 - ₹ 36,000 per yearHiring for CHAT US Process (Customer Service Role)Location: Malad, Mumbai (Work from Office)Designation: Customer Service ExecutiveMinimum Qualification: HSCShift Timings: 24*7 Rotational (Any 9 Hours) (US Night Shifts)Work Days: 5 Days Working, 2 Rotational OffsSalary: Up to 30,000- 36,000 In-hand (Non Negotiable)Immediate Joiners PreferredDesired Candidate...
-
Content Writer
2 weeks ago
Mumbai, Maharashtra, India Times Internet Full timeWork from Office roleLocation - Times Internet, Mumbai CST Office - Bennett, Coleman & Co. Ltd., The Times Of India Building, Dr DN Road, Fort, Mumbai - (Opposite CST Station)Working Days - Mon to FriOffice Timings - 10AM to 6PMDuration - 6 MonthsStipend - 10,000/- per monthCandidate must have a laptop for this internshipAt Times Internet , we build...
-
Content Writer
1 week ago
Mumbai, Maharashtra, India Times Internet Full time- Work from Office role- Location - Times Internet, Mumbai CST Office - Bennett, Coleman & Co. Ltd., The Times Of India Building, Dr DN Road, Fort, Mumbai - 400001 (Opposite CST Station)- Working Days - Mon to Fri- Office Timings - 10AM to 6PM- Duration - 6 Months- Stipend - 10,000/- per month- Candidate must have a laptop for this internshipAt Times...
-
Associate-Trade processing
3 weeks ago
Mumbai, Maharashtra, India Teamware Solutions Full timeWe're Hiring: Associate / Associate Level 1 – Trade Processing Location: Mumbai Experience Level: 1-3 Years (Investment Banking / Capital Markets preferred) Shift Timings: Must be flexible to work in Asia / Europe / Americas shifts About the Role Company is seeking dynamic and detail-oriented professionals to join our Middle Office – Trade...
-
Business Development Associate
4 days ago
Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 1,58,400 - ₹ 5,20,000Job Overview:Our organization is seeking a highly skilled and dedicated professional to fill the role of Associate Trainee.As an Associate Trainee, you will play a key part in our team's success by assisting with various tasks and responsibilities.The ideal candidate will have excellent verbal communication skills, be comfortable working in rotational...
-
Content Writer
2 weeks ago
Mumbai, Maharashtra, India Times Internet Full timeWork from Office role Location - Times Internet, Mumbai CST Office - Bennett, Coleman & Co. Ltd., The Times Of India Building, Dr DN Road, Fort, Mumbai - (Opposite CST Station) Working Days - Mon to Fri Office Timings - 10AM to 6PM Duration - 6 Months Stipend - 10,000/- per month Candidate must have a laptop for this internship At Times Internet , we...
