Diwa Front Office

2 weeks ago

Goa, India IHCL Full time ₹ 2,00,000 - ₹ 2,50,000 per year

29 Sept 2025

Business Unit: Taj Fort Aguada Resort & Spa, Goa

Department: Front Office

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision.

Essential Job Tasks

'- Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department.

  • Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality.
  • Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies.
  • Engage professionally with guests and internal stakeholders to ensure a positive service experience.
  • Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations.
  • Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization.
  • Support smooth departmental handovers and communicate effectively with colleagues and supervisors.
  • Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements.
  • Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve.
  • Maintain a learning log or progress sheet as part of the apprenticeship program requirements.

Areas of Responsibility

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision.

'- Keen interest in hospitality and service excellence

  • Guided by a contract of apprenticeship under the Apprentices Act, 1961

Required Qualifications

Work Experience

Not Applicable

Languages Needed in Position

Not Applicable

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

  • Assistant Manager- Front Office

    2 weeks ago

    Salcette, Goa, India Alila Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Organization- Alila Diwa GoaSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day...

  • Team Leader- Front Office

    2 weeks ago

    Salcette, Goa, India Alila Hotels Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Organization- Alila Diwa GoaSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office...

  • Diwa Front Office

    4 days ago

    Goa, India IHCL Full time

    3 Oct 2025 **Business Unit**:Taj Holiday Village Resort & Spa, Goa **Department**:Front Office **Description**: - About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to...

  • Diwa - Front Office

    7 days ago

    Goa, India IHCL Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    6 Oct 2025Business Unit: Taj Fort Aguada Resort & Spa, GoaDepartment: Front OfficeDescription:About IHCLIndian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our...

  • Front Office

    2 hours ago

    Goa, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Front Office : Female Job location: - Goa, Goa **Salary**: - 25,000- 30,000 per month **Experience**: - Total experience: - 3 years of experience in front office or similar capacity. - Minimum experience: - 1-2 years of experience in a front office or customer service role. Education: - Bachelor's degree in...

  • director of rooms

    2 weeks ago

    Goa, India Alila Diwa Goa Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the...

  • front office manager

    2 weeks ago

    Goa, India Ronil Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the...

  • Front Office Associate

    4 days ago

    Goa, Goa, India Aloha Holiday Resort Full time

    **Role Description** This is a full-time on-site role for a Front Office Associate located in Baga. The Front Office Associate will be responsible for managing the front desk operations, performing receptionist duties, assisting guests with check-in and check-out procedures, and providing excellent customer service. The role requires effective communication...

  • Front Office Supervisor

    2 weeks ago

    Goa, India De Mandarin Full time

    We at De Mandarin Hotel Goa is looking for front Office supervisor. You will be reporting to front office manager If interested and eligible you can contact us on 6364756503. - Supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. - Front office supervisor must have a strong...

  • Front Office

    2 weeks ago

    Goa, Goa, India SINQ Hospitality Full time

    **FEMALE CANDIDATES ONLY** * - Greet and welcome guests with a warm and professional attitude. - Handle check-in and check-out processes efficiently and accurately. - Manage room reservations and update the hotel’s booking system. - Provide information about hotel services, amenities, local attractions, and directions. - Address guest complaints and...