Scripting Manager

About us:

We invite you to come grow with us.

Research Partnership (part of Inizio Advisory) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, India).

As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences—you can grow with us at a place that:

• Makes a difference to human health
• Shares values and celebrates progress
• Puts people at the centre of everything

About the team:

We have recently established a new Scripting Team in India, based in Gurgaon. This new hub will be part of our global Operations team, reporting into Operations Director based in the UK office. This team will focus on programming of ad hoc, tracking and syndicated quantitative studies, ensuring that survey instruments are tailored for precision and compliance with industry standards. The team will script and maintain online questionnaires enabling seamless data capture from healthcare professionals, patients, and key stakeholders. By integrating complex logic, customized routing, and validation checks, the team will ensure high-quality, error-free data. Additionally, they will collaborate closely with the analytics and data management teams, facilitating the smooth flow of data for efficient analysis, reporting, and insights generation.

Your primary role:

The Scripting Manager role will report into The Scripting Senior Manager position. The role will involve help with setting up the scripting function, working with Research and Project Management stakeholders to define the best practice and establish processes for scripting and data processing within the business, as well as managing actual scripting. This will include:

• Initial set up of the scripting and data processing function, working with a variety of senior stakeholders to understand requirements and suggest improvements.
• Implementation of new processes and policies, including preparing "the best practice" manuals and guides for Research and Project Management staff globally.
• Supporting a transition from an outsourced model to a blended in-house approach.
• Line management of Scripting Executives, including training, mentoring and involvement in recruitment and selection.
• Scripting and programming medium complexity online surveys using the Confirmit platform, incorporating logic, custom routing, and question validation to ensure seamless user experience and data accuracy
• Conducting rigorous testing of surveys before launch, identifying and resolving any programming or logic errors to ensure data integrity and smooth respondent experience
• Cleansing and validating data in the relevant software (SPSS or similar) and process survey data for tabulation
• Managing workloads of the team and delivery across projects
• Liaising with internal clients, advising on best practice, and assisting with problem solving

About You…

Your skills and experience:

• More than 5 years of experience in a data processing and scripting role within a market research agency (ideally healthcare but can be other market research sectors)
• Proficiency in using Confirmit's scripting platform, including authoring, logic implementation, and deployment
• Solid understanding of scripting languages such as JavaScript, HTML, and CSS for customizing survey functionality and layout
• Experience working with survey data formats (e.g., XML, CSV), as well as knowledge of relational databases and data structure management.
• Understanding of quantitative research methodologies, questionnaire structures, and healthcare market research best practices.
• Demonstrable experience of working with senior and junior team members
• Problem-solving skills (particularly relating to situations requiring analytical judgement and establishing best practice solutions)
• Excellent analytical and numerical skills
• Strong communication skills, particularly in the ability to explain technical points to non-technical people in an international environment

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a 'can do' attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• Opportunities for international travel and collaboration
• A relaxed and friendly working environment

About Inizio Advisory:

Research Partnership is part of Inizio Advisory, a trusted advisor for pharmaceutical and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Advisory helps create long-term value for clients and their patients.

Further information:

This is a full-time role and is available in a hybrid pattern, based at our fantastic Inizio Advisory location in Gurugram. This role's working hours will be 13:30 to 22:30 from Monday to Thursday and 11:30 to 20:30 on Friday.