l2/l3 Support

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

Monitor customer-facing web applications and related services using tools like Dynatrace, Splunk, Datadog. Analyze application logs and transactions to identify and troubleshoot issues. Record, track, and update incidents in ServiceNow or other ticketing tools. Classify issues by severity and ensure timely communication and escalation to L3 or development...

Job Summary:We are looking for a skilled L2 Network Engineer to manage escalated network issues, ensure infrastructure stability, and support deployment and configuration of network devices. The ideal candidate should have strong troubleshooting skills, hands-on experience with routers, switches, and firewalls, and the ability to support complex network...

Req ID:346903NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a L2 Support Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Job Title: L2 Support...

Position Title: Support Engineer/Senior Support Engineer L2Reports to (Title): Manager – Managed ServicesLocation: NoidaPosition Summary:Pentair is currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed...

Job Title: L2 Network Security Engineer (TAC Executive)Department: Network & Security Operations / Technical Assistance Center (TAC)Location: Noida Experience Required: 4–5 YearsReports To: L3 Engineer / TAC Lead / Service Delivery ManagerJob Purpose:The L2 Network Security Engineer will be responsible for handling escalated support cases related to Cisco...

GEC, NoidaPosition Title: Engineer II- Managed ServiesBusiness Title: Specialist Managed ServicesReports to (Title): Manager Managed ServicesLocation: NoidaPosition Summary:Pentair is currently seeking Senior Specialist/Assistant Manager for IoT projects and services in the Smart Products & IoT Strategic Innovation Centre in India team. This role is...

We are hiring an L3 OpenShift Engineer with 6+ years of experience for advanced lifecycle management, troubleshooting, RCA, and capacity planning. Must lead incident resolution, DR documentation, and performance optimization. Required Candidate profileSenior OpenShift Engineer (6+ yrs) with expertise in Kubernetes, CI/CD, monitoring, capacity planning, and...

Position: Senior Support Engineer – L2 (CE58SF RM 3653)Job DescriptionManaged Services L2 Support Engineer/Senior Engineer for IoT projectsin the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible forsupporting managed services & application/product support for IoT projects.Duties & Responsibilities Investigate the...

We are seeking an L2 OpenShift Engineer with 4–6 years of experience to manage and support OpenShift infrastructure. Responsibilities include lifecycle management, CI/CD pipelines, monitoring, troubleshooting, and incident resolution. Required Candidate profileExperienced OpenShift Engineer (4–6 yrs) with strong knowledge in container lifecycle, CI/CD,...