Current jobs related to Duty Manager - Delhi, Delhi - Foxoso Hospitality Pvt Ltd

  • Night Manager On Duty

    3 days ago

    Delhi, Delhi, India Motherhood Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMotherhood is a specialty hospital chain with 23 Hospitals across 11 cities in India that provides world-class comprehensive women and child health care in a homely and comfortable environment. Known for our compassionate and efficient service, we are committed to enhancing every aspect of a woman's life. Our hospitals offer holistic care...

  • Duty Manager

    6 hours ago

    Delhi, Delhi, India Foxoso Hospitality Pvt Ltd Full time ₹ 30,000 - ₹ 60,000 per year

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.Ensures guest and employee...

  • Night Duty Manager

    2 days ago

    Delhi, Delhi, India BLK Max Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Role & responsibilitiesEnquiring about all the security staff, as well as other hospital staff, to make sure that all the stations are ready to serve patients and to provide support to the doctors on duty.Addressing all major hand-over issues received from the day time in-charge which may need to be resolved at nightPerforming regular and spot-check of all...

  • Duty Manager

    3 days ago

    Delhi, Delhi, India IHG Hotels & Resorts Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Travel is a journey. We help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been...

  • Duty Manager

    3 days ago

    Delhi, Delhi, India Holiday Inn Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Travel is a journey. We help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been...

  • Hotel Management

    7 days ago

    Delhi, Delhi, India Haveli Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Hotel Management position located in Delhi, India. The Hotel Management professional will be responsible for overseeing daily operations, managing staff, and ensuring high-quality customer service. Responsibilities include budgeting, sales, and food &...

  • Front Desk Manager

    2 weeks ago

    Delhi, Delhi, India Derma Life Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionDermalife, founded by the renowned Dr. Gaurav Garg, is a leading dermatology and cosmetic treatment centre in New Delhi. Dr. Garg, with over 12+ years of professional experience, provides advanced and minimally invasive skin and hair treatments. Dermalife is dedicated to offering high-quality and affordable treatment options to its...

  • Luxury Retail Store Manager

    1 week ago

    Delhi, Delhi, India Haritsons Design Pvt. Ltd. Full time ₹ 48,00,000 - ₹ 72,00,000 per year

    The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be...

  • Store Manager

    2 weeks ago

    Delhi, Delhi, India THE JODI LIFE Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site Store Manager role located in New Delhi. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing store inventory, and implementing loss prevention strategies. Duties include maintaining a high level of...

  • Client Manager

    4 days ago

    Delhi, Delhi, India Ingram Micro Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description:Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology...

Duty Manager

2 weeks ago

Delhi, Delhi, India Foxoso Hospitality Pvt Ltd Full time ₹ 30,000 - ₹ 60,000 per year

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.

  • Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.
  • Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department.
  • CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
  • CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk GoalsManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  • Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
  • Supporting Management of Front Desk TeamUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and building mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Supervises and manages employees.
  • Manages all day-to-day operations.
  • Understands employee positions well enough to perform duties in employees' absence.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
  • Ensuring Exceptional Customer ServiceProvides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Responds to and handles guest problems and complaints.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
  • Ensures employees understand customer service expectations and parameters.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Managing Projects and PoliciesImplements the customer recognition/service program, communicating and ensuring the process.
  • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
  • Supervises same day selling procedures to maximize room revenue and control property occupancy.
  • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Supporting Human Resource ActivitiesSupports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.
  • Additional ResponsibilitiesProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Performs all duties at the Front Desk as necessary.
  • Runs Front Desk shifts whenever necessary.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Experience:

  • total work: 2 years (Preferred)

Work Location: In person