Reference Data Change BA + PM, AVP

Job Title – Reference Data Change BA + PM, AVP

Location – Bangalore, India

Role Description

• The Business Analyst/ Project Manager is an agent of change with accountability for driving success over a full project or programme lifecycle. Would be responsible for shaping and defining the true business problem, opportunity and associated requirement, covering People, Process and Technology, delivering solutions that resolve the business problem and setting out impacts and risks. The BA PM designs, plans and implements projects and programmes, either standalone or as part of a larger programme, or programmes according to scope, targets and objectives set for time of delivery, budget and quality. Key accountabilities include:
  • successful project/programme delivery in line with the defined success criteria and set goals
  • effective and consistent project/programme communications and reporting to business and IT stakeholders
  • smooth change deployment and handover to operations, driving quality and compliance
  • successful adoption of the solution, ensuring appropriate roll-out strategy and engagement
  • contribution and ongoing improvement of the project management tools and methodology (as part of the project management community)

About the organization

Deutsche Bank's Operations group provides support for all DB's businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary. We move over EUR 1.6 trillion across the Bank's platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day.

Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized, and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent.

We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be always compliant. 

About Client Data Management (CDM)

• Client Data Management (CDM) is responsible for provision of operational support and management of Party (Client), to facilitate KYC and enable client business and trading relationships and associated downstream processes including Regulatory and Tax obligations. CDM is driving the Group Party Data Strategy across CIB, the key elements of this strategy are:
• Providing a single, authorized source of Party (cRDS) to all areas across Corporate and Investment Bank, that contains accurate and complete Party & Instrument Data with full coverage
• Distributing the common Party data elements/attributes across the organization to ensure a single identifier is used front-to-back and there is consistency, alignment and common usage of Party data attributes front-to-back
• Identify and align common Parties, and their associated common attributes, across the Group (Corporate Bank, Investment Bank, Capital Release Unit and Private Bank)

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your Key Responsibilities

Nature of Work

• Accountable for successful project/programme delivery in line with the defined success criteria and set goals
• Lead in the delivery and governance of projects/programmes which support and enhance business activities and IT architecture to agreed success factors and KPIs (time, cost, quality, scope, risk and budget). Evaluate and monitor these KPIs throughout the project lifecycle.
• Scope and shape projects/programmes, leading to defining an appropriate delivery approach for each. The Project Manager remains outcome-focused throughout the full delivery lifecycle.
• Provide professional project management expertise, consultancy and challenge to business and IT change activities, acting as a true business partner to senior business colleagues.
• Develop and maintain a high-level integrated plan showing the big picture, to support stakeholder engagement.
• Set, deploy and demonstrate effective governance controls around risk and issue management and escalation, with emphasis on the most significant items.
• Manage and track budget, providing an ongoing challenge around scope and associated business case, and (when required) submit changes to the budget authorization process. Contribute to the development and maintenance of the project business case.
• Identify and source the required resources, either external or internal, as well as monitor and manage them performance throughout the project/programme, providing corrective supervision if necessary
• Apply and manage Agile approaches when appropriate
• Accountable for effective and consistent communications and reporting to business and IT stakeholders
• Develop and maintain a clear stakeholder map highlighting different stakeholder needs and interaction preferences
• Build and maintain strong relationships with internal and external stakeholder vital to the success of the project or programme
• Establish clear communication mechanisms to promote project/programme vision, direction, priorities as well as manage diverse stakeholders' expectations incl. sponsor, business representatives, suppliers. Deliver reporting, which is effective, targeted and succinct.
• Issue appropriate level status reports that target key stakeholders needs and enable progress transparency as well as early warning of any upcoming risks and issues
• Accountable for smooth change deployment and handover to operations, driving quality and compliance
• Plan or coordinate and/ oversee all handover activities, actively preparing and training operational teams to take on the new solution / service
• Engage with service and release management, or oversee this engagement to provision the necessary environments and processes to support new solution / service
• Manage handover risks and issues, resolving any high impact and urgent issues and securing any relevant approvals to launch the transition to operations
• Provision of necessary support to the operational team's post-handover, checking that solution performance hits the expected measures and performance indicators
• Accountable for successful adoption of the solution, ensuring appropriate roll-out strategy and engagement
• Provide business stakeholders with the right information that enables functional impact assessment and helps shape the right change management initiatives. Support benefits identification and management.
• Develop and provide project/programme specific content for wider communication and engagement initiatives (working with the Internal Communications team)
• Provision post implementation support to ensure no detrimental effect on the business as usual (floorwalking, remote support, etc.)
• Encourage business feedback on the solution / service performance, testing it against initial requirements and expectations
• Accountable for contribution and ongoing improvement of the project management tools and methodology (as part of the project management community)
• Provide ongoing challenge to the IT delivery approach, improving all core aspects of the approach –incl. estimation, processes, standards and tools
• Continuously improve project management toolkit and methodologies used across the teams
• Provide expertise and consulting to other project managers, acting as a role model for new community joiners (if relevant)
• Document and share lessons learnt with the wider community, providing briefing sessions on specific areas of interest / expertise

Job specific aspects of role

• Stakeholder relationship management ranges from immediate business representatives and project team through to complex engagement with executive level stakeholders in diverse functions of the organization
• Vendor management: ranges from no vendor management responsibilities through to management of multivendor teams across project or programme activities
• Project complexity and scale: ranges from small, low complexity projects with limited dependencies and cross-functional impact through to large, high complexity projects or programmes that have multi-functional impact and a wide range of key dependencies on other programmes and projects
• Team leadership: ranges from small internal teams to large, matrix, internal and external teams.
• Ensure that controls are sufficiently well designed and operating effectively to keep the risks that they mitigate within organization's tolerance level
• Report and escalate the status of the relevant risks, controls and standards as appropriate Resource Complexity
  • Accountable for working within policy and guidelines, applying technical knowledge and expertise and prioritizing our own and your teams use of time to maximize efficient use of resources.
  • Accountable for managing internal and external resources working on the project/programme, including other project managers; number and extent of resources will vary depending on the seniority. This will include setting clear timelines and milestones, co-shaping the deliverables, resolving conflicts and dependencies, monitoring and managing risks and issues
  • Leaders are accountable for motivating the team, coaching others, developing the capability of their team and their people and for driving the culture of the organization

Your skills and experience

• Relevant experience in Business Analysis and Project Management (Transformation / Change Management preferably), status reporting and plan documentation
• Ability to work with MS PowerPoint, Excel and Project
• Strong communications skills and well-developed team collaboration experience
• Strong knowledge of project management processes, governance, and status tracking

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.