Mall Coordinator

5 days ago

Siliguri, West Bengal, India DIGIIND Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Operational and administrative duties

  • Daily operations: Ensure the smooth, day-to-day functioning of the mall and assist with administrative tasks like managing documentation and creating purchase orders.
  • Tenant liaison: Serve as the primary point of contact for tenants, handling their queries and complaints, and following up on their resolution.
  • Customer service: Address customer complaints, provide solutions, and ensure a positive shopping experience for patrons.
  • Maintenance and cleanliness: Coordinate with maintenance and cleaning staff to ensure the mall is clean, safe, and well-maintained.
  • Security and safety: Support security efforts, monitor for safety hazards, and assist with emergency protocols as needed.

Reporting and communication

  • Reporting: Provide reports to management on progress, achievements, and any problems that arise.
  • Communication: Draft and issue tenant notices, circulars, and warnings as directed by the mall manager.
  • Documentation: Maintain and manage all mall-related documentation.

Other support duties

  • Marketing and sales: Assist with marketing plans, sales strategies, and promotional activities to increase revenue.
  • HR support: Help follow up on HR policies and assist with reports for the HR department.
  • Vendor management: Coordinate with various service providers for operational needs.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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