Senior QA Analyst

Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

We're looking for a Senior Quality Assurance Analyst who combines technical test leadership with deep product and customer understanding. In this role, you'll partner closely with Developers, Product Managers, and Data Engineers to ensure not only functional correctness—but also that the product delivers measurable business and customer value.

You will bring your structured thinking and test expertise, along with curiosity and empathy for the problems our global customers face. You will take ownership of quality from a risk and impact lens, and act as a gatekeeper for our data platform initiatives and product features.

Our QA team works within a modern, cloud-native platform environment. You'll have the opportunity to work with the following tools and technologies:

• Cloud: Amazon Web Services (AWS)
• Version Control & CI/CD: GitHub
• API Testing: C# with Postman or custom test harnesses
• UI Testing: Playwright (JavaScript/TypeScript)
• Performance Testing: NBomber
• Test Management & Traceability: Zephyr, Jira

Key Responsibilities

• Champion end-user value by asking the right questions about business purpose and customer impact.
• Collaborate on product discovery and test design with cross-functional teams (Product, Dev, Data).
• Lead exploratory testing and business-flow simulations in areas with high ambiguity or data dependency.
• Review and challenge acceptance criteria to ensure scenarios reflect real-world customer journeys.
• Partner with Developers and Automated Testers on test coverage strategy: regression, data quality checks, negative paths.
• Lead test evidence creation and delivery note preparation (SOC2, ISO audit readiness).
• Contribute to root cause analysis of field issues and recommend preventive quality tactics.
• Mentor junior analysts and collaborate across time zones with QA peers in North America and Europe.

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

• 6 years in software QA or QA-adjacent roles within a data driven software development organization
• Strong understanding of both test strategy and the business problem being solved.
• Ability to switch between technical depth and customer empathy.
• Hands-on knowledge of automation frameworks (Selenium, Postman, C#, SQL etc.), but knows when human judgment and exploratory insight is needed.
• Experience validating data pipelines, dashboards, or analytics is a strong plus.
• Excellent collaboration and communication skills, both verbal and written.
• A sense of ownership and pride in building products that solve real-world problems.

Bonus

• Prior experience in a data-intensive SaaS or platform team.
• Experience with compliance-heavy products (e.g., supply chain, ESG, risk platforms).

Life at Assent

Wellness: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.