Crew Member

4 days ago

Prajapatino Kuvo Ahmedabad, India HRPL Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Key Responsibilities:

Customer Service:

  • Greet customers with a friendly attitude and ensure prompt service.
  • Take customer orders accurately and suggest menu items or combos.
  • Handle customer queries, feedback, and complaints politely and efficiently.

Food & Beverage Preparation:

  • Prepare beverages (coffee, tea, shakes, etc.) and food items as per standard recipes and presentation guidelines.
  • Ensure consistent product quality and portion control.
  • Follow standard operating procedures for food handling and preparation.

Operations & Hygiene:

  • Maintain cleanliness and hygiene in the café, including tables, counters, and equipment.
  • Adhere to food safety, sanitation, and hygiene protocols.
  • Ensure daily stock replenishment and assist in inventory management.

Cash & Billing:

  • Handle billing, cash, and digital payments responsibly.
  • Maintain accurate records of sales transactions and report discrepancies if any.

Teamwork & Support:

  • Coordinate with other team members for smooth operations during rush hours.
  • Support the kitchen or service counter as required.
  • Participate in training and team meetings to improve performance and knowledge.

Qualifications & Skills:

Minimum qualification: 10th / 12th pass or Graduate (preferred).

  • 0–2 years of experience in the Food & Beverage / Café / QSR industry.
  • Strong communication and interpersonal skills.
  • Pleasant personality with customer-centric behavior.
  • Ability to work in shifts, weekends, and under pressure.
  • Basic knowledge of POS systems and hygiene standards (preferred).
  • Work Environment: Fast-paced café environment.
  • Requires standing for extended periods.
  • Shift-based role (morning/evening).

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