Training (Talent Development) Analyst

1 day ago


Gurgaon, Haryana, India NTT DATA Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Key Skills:

Communication Skills: Voice and Accent Training Delivery, Excellent communication skills (CEFR C1), Excellent Facilitation Skills

Skills: Coaching and Feedback

Skills: Proficient in MS office tools

Skills: Instructional Design Skills (a good-to-have skill)

Responsibilities:

Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors.

Reporting and tracking training effectiveness, project effectiveness

Interviewing new hires

Regular and continuous touch base with floor and trainees to map improvement

Experience in Team Handling

Willing to work in shifts

Minimum Experience: months


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