Software Development Engineer III

About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.
HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our ImpactEvery month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on our YouTube Channel or Blog Posts
About the Team: The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.
About the Role: We're looking for a skilled Senior Software Engineer for Membership Platform and help us take our platform's infrastructure to the next level. In this role, you'll focus on keeping our databases fast and reliable, improving and managing the infrastructure, and reducing technical debt so we can scale smoothly as we grow. You'll play a key part in ensuring our platform is stable, secure, and easy for our product teams to work with. This is an exciting opportunity to work on large-scale systems and make a direct impact on the experience of millions of users. Responsibilities:

• Optimize and manage scalable databases to ensure high performance and reliability.
• Automate and maintain infrastructure using IaC tools, CI/CD pipelines, and best security practices.
• Identify, prioritize, and address technical debt to improve performance and maintainability.
• Implement monitoring and observability solutions to support high availability and incident response.
• Collaborate with cross-functional teams and document processes, mentoring engineers and sharing knowledge.
  

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 4+ years in platform engineering, with expertise in large-scale databases and infrastructure.
• Experience in Full stack engineering with and modern Javascript frameworks like [preferred], , Angular.
• Strong background in cloud platforms (AWS, GCP, or Azure)
• Proficient in building scalable applications and should be comfortable understanding the flow of the software
• Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore
• Experience with monitoring tools (e.g., Prometheus, Grafana) and containerization (Docker, Kubernetes a plus) and video streaming knowledge is a plus.

Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

#LI-Remote #LI-MS1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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