Scrum Master

1 day ago

Chennai, Tamil Nadu, India Saama Technologies Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Description

Scrum Master Analytical Services

Location: Hinjewadi, Pune, India / Chennai, India

Description Key Responsibilities:

Agile & Scrum Leadership

  • Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives).
  • Guide teams on Agile best practices and continuous improvement.
  • Support Agile transformation initiatives within the organization.
  • Coach teams in SAFe and help coordinate Program Increment (PI) Planning activities across multiple Agile teams.

Technical Leadership

  • Collaborate with architects and developers to ensure smooth delivery of AWS-based solutions.
  • Assist in identifying technical risks and dependencies and coordinate mitigation strategies.
  • Participate in backlog refinement sessions to ensure technical feasibility and scalability.

Stakeholder & Customer Management

  • Act as a key liaison between the customer business team, product owners, and technical delivery teams.
  • Translate business needs into actionable user stories and technical deliverables.
  • Manage customer expectations, report progress, and proactively address issues or risks.
  • Drive alignment between business objectives and technical execution.

PI Planning & SAFe Coordination

  • Facilitate PI Planning events: feature breakdown, capacity planning, risk management, and dependency resolution.
  • Support release planning and tracking across multiple Scrum teams.
  • Ensure alignment with ART (Agile Release Train) and cross-functional objectives.

Operational & Shift Support

  • Should be able to work in the second shift occasionally for PI planning activities to support global stakeholders across different time zones.
  • Ensure smooth project communication and handoffs between shifts.
Required Skills & Qualifications:
  • Bachelors or masters degree in computer science, Information Systems, or related field.
  • Certified Scrum Master (CSM / PSM) or SAFe Scrum Master certification required.
  • Minimum 3 years of experience as a Scrum Master in Agile/SAFe environments.
  • Good technical understanding of AWS services and cloud-native architectures.
  • Experience facilitating PI Planning and managing distributed Agile teams.
  • Strong stakeholder management and communication skills, with experience handling customer-facing roles.
  • Knowledge of commercial pharma processes, CRM systems (like Veeva), and data compliance standards would be an added advantage.
  • Excellent problem-solving, facilitation, and conflict resolution skills.
  • Ability to work in shifts and manage global delivery teams.
Preferred Skills:
  • Experience with DevOps pipelines, CI/CD tools, and cloud automation.
  • Knowledge of GxP, 21 CFR Part 11, or other pharma regulatory frameworks.
  • Experience with JIRA, Confluence, and Agile reporting dashboards.
Soft Skills:
  • Strong communication and interpersonal skills.
  • Customer-centric mindset with business acumen.
  • High ownership, adaptability, and a collaborative attitude.
  • Proactive in identifying and resolving blockers.

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