Telesales Specialist
5 days ago
We're Hiring: Reactive Sales Executive – Mumbai (Lower Parel)
Location: Lower Parel, Mumbai
Salary: ₹15,000 – ₹18,000 per month (Based on interview performance)
Shift Timing: 11:00 AM – 8:00 PM (May extend depending on business requirements)
Working Days: 6 Days a Week (1 Rotational Off)
Joining: Immediate or within 15 Days
Eligibility: Female Candidates Only | Age up to 27 years
About the Role
We are hiring a dedicated and customer-oriented Reactive Sales Executive for our family entertainment centre in Lower Parel, Mumbai.
This role involves managing inbound inquiries for birthday parties, group events, and corporate bookings. The ideal candidate must have fluent English communication skills and the ability to convert leads into confirmed bookings while coordinating smoothly with internal teams.
Key Responsibilities
Handle inbound calls, website inquiries, and social media leads
Convert incoming inquiries into confirmed bookings
Maintain accurate CRM entries, follow-ups, and lead tracking
Upsell F&B packages, gaming add-ons, and event upgrades
Coordinate with banquet, operations, restaurant, and billing teams
Prepare and share daily and weekly reports on leads and conversions
Ensure clear communication and a high level of guest satisfaction
Target Expectations
Respond promptly to all incoming leads
Meet and exceed monthly sales and conversion targets
Achieve strong upselling results
Maintain high guest satisfaction scores
Candidate Requirements
Female candidates only
Fluent English communication is mandatory
Freshers with strong communication skills may apply
Candidates with 6–12 months of experience in telesales, hospitality, events, QSR, or customer service preferred
Strong interpersonal and coordination abilities
Comfortable working on weekends and rotational shifts
Basic knowledge of MS Excel and CRM tools
Goal-oriented, organized, and able to handle multiple inquiries
Why Join Us
Fixed salary with attractive incentive structure
Energetic, supportive, and growth-focused work environment
Career opportunities in hospitality, events, and entertainment sales
How to Apply
Share your updated CV via WhatsApp at:
Job Types: Full-time, Permanent
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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