Senior M365
2 days ago
Description :
The ideal candidate will combine technical proficiency with strong communication and leadership skills to manage small teams and train clients on best practices.
Key Responsibilities :
M365 Administration :
- Manage, configure, and optimize Microsoft 365 services including Teams, OneDrive, and SharePoint Online.
- Handle user provisioning, permissions, licensing, and security configurations.
- Troubleshoot M365-related technical issues and performance bottlenecks.
- Prepare standard operating procedures (SOPs) as requested by clients.
SharePoint Development :
- Design, customize, and maintain SharePoint sites, libraries, lists, and pages.
- Develop and deploy SharePoint solutions using modern frameworks (i.e. SPFx, PowerShell, PnP).
- Manage and administer site structures, workflows, permissions, and governance standards.
Power Platform (Power Apps & Power Automate) :
- Build and maintain business applications using Power Apps (Canvas & Model-driven).
- Design and automate workflows using Power Automate for process improvement.
- Integrate Power Platform solutions with SharePoint, Teams, and other data sources (Dataverse, SQL, etc.).
Client Training & Support :
- Conduct client workshops and end-user training sessions.
- Prepare training materials, documentation, and best practice guides.
- Act as a trusted advisor to clients, recommending process improvements and platform adoption strategies.
Team Management :
- Lead and mentor a small team (23 members), providing guidance and performance feedback.
- Manage project timelines, task allocation, and quality control.
- Collaborate with cross-functional teams including business analysts, developers, and QA.
Required Skills & Experience :
years of hands-on experience with Microsoft 365 administration, SharePoint Online, Power Apps, and Power Automate.
- Strong understanding of M365 security, compliance, and governance.
- Experience in custom SharePoint development using modern tools and frameworks.
- Proven track record in building and deploying Power Apps and Power Automate workflows for enterprise clients.
- Experience with Azure DevOps (ADO).
- Excellent communication and presentation skills for client-facing and training activities.
- Prior experience leading or mentoring a small technical team.
- Understanding of Azure Cloud and Azure Active Directory (AD) are a plus.
- Microsoft Certifications (e.g., MS-100, MS-101, PL-100, PL-200, or related) are a plus.
Soft Skills :
- Strong ownership and accountability mindset.
- Excellent problem-solving and analytical thinking.
- Ability to communicate complex technical concepts in simple business terms.
- Collaborative, team-oriented, and proactive in client engagement.
Education :
- Bachelors degree in Computer Science, Information Systems, or related field (or equivalent experience)
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