Senior Solution Engineer

4 days ago

Remote, India Pavithranarra Nest Pvt ltd Full time ₹ 15,00,000 - ₹ 24,00,000 per year

Position: Senior Solution Engineer (Pre-Sales) – B2B SaaS

Location: Remote (India-based, supporting US market)

Experience Required: 4 – 6 Years

Working Days: 5 Days/Week (US Timings: 4/5 PM – 3 AM IST)

Review Criteria

Mandatory Requirements:

  • Minimum 4+ years of experience in pre-sales or solution engineering within a B2B SaaS environment.
  • Proven experience conducting technical discovery sessions, client demos, and POCs with enterprise or mid-market clients.
  • Hands-on experience in solutioning, configuring, and implementing technical SaaS demos.
  • Strong understanding of APIs, SaaS architecture, and integration workflows.
  • Must come from a B2B SaaS product background.

Preferred:

  • Experience using CRM systems (e.g., Salesforce) to manage client pipelines and deal stages.
  • Exposure to FinTech, billing, accounting, or revenue recognition systems — understanding concepts such as contracts, invoices, receivables, and pricing models.
  • Background in computer science or prior coding experience (advantageous).

Role & Responsibilities

Solutioning & Implementation

  • Understand client billing models and configure contracts, pricing, and invoicing workflows.
  • Lead customer pilots and implementations ensuring complete onboarding within 3–8 weeks.
  • Translate complex customer requirements into structured product configurations and workflows.

Pre-Sales & Technical Discovery

  • Support the sales team in live demos, sandbox configurations, and RFP responses.
  • Conduct discovery calls to map capabilities with customer needs.
  • Create and maintain customized demo environments showcasing real use cases.

Internal Collaboration & Escalation

  • Represent the voice of the customer across product, tech, and sales teams.
  • Provide structured feedback and assist with troubleshooting or escalation where required.
  • Ensure smooth handoffs between pre-sales, implementation, and customer success teams.

Documentation & Enablement

  • Prepare client-specific onboarding and configuration documentation.
  • Contribute to internal knowledge bases, training content, and playbooks.
  • Communicate clearly across both business and technical stakeholders.

Ideal Candidate

  • 4–6 years of relevant experience in pre-sales or solution engineering (B2B SaaS).
  • Comfortable working in US time zone (evening/night IST).
  • Strong grasp of SaaS systems, APIs, and product workflows.
  • Analytical mindset with structured problem-solving abilities.
  • Empathetic communicator with a customer-first mindset.
  • Entrepreneurial attitude with willingness to take ownership and wear multiple hats.
  • Familiarity with accounting/billing logic and system integration concepts.
  • Self-driven, proactive, and outcome-oriented.

Compensation & Benefits

  • Fixed + Variable (Performance-based)
  • ESOPs (for full-time roles)
  • Remote work opportunity (serving US market)
  • Health Insurance
  • Generous Vacation Policy
  • Learning & Development Budget
  • Team Events and Company Offsites
  • Maternity & Paternity Benefits
  • Company Laptop
  • Friday Game Nights

Job Type: Full-time

Pay: ₹1,500, ₹2,400,000.00 per year

Benefits:

  • Health insurance
  • Work from home

Application Question(s):

    1. Are you open to working in US timings (4/5 PM – 3 AM IST)?
    1. Please provide your CTC breakup (Fixed + Variable).
    1. Email & Contact number
    1. Experience in Years in pre-sales or solution engineering (B2B SaaS).
    1. Current location

Work Location: Remote

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