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store manager

2 weeks ago

Kannur, Kerala, India Wadihuda Group Of Institutions Full time

  • Oversee complete store operations including sales performance, customer service standards, visual merchandising, inventory control, and daily administration to ensure achievement of revenue, profitability, and growth targets while maintaining brand guidelines and operational excellence.

  • Lead, coach, and develop store staff by conducting regular training, performance reviews, shift planning, and motivation initiatives, ensuring optimal workforce productivity, adherence to company policies, and a positive, customer-centric work culture.

  • Manage inventory planning, stock replenishment, shrinkage control, audits, and vendor coordination to maintain optimum stock levels, minimize losses, and ensure timely availability of products aligned with sales trends and seasonal demand.

  • Ensure superior customer experience by resolving escalations, implementing service improvement initiatives, monitoring customer feedback, and maintaining high standards of store presentation, hygiene, safety, and compliance with statutory requirements.

  • Prepare and analyze sales reports, budgets, and KPIs, take corrective actions based on performance insights, support promotional activities, and coordinate with regional or corporate teams to execute business strategies effectively.

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