Director, Operational Resilience – Resilience Testing

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The Role

LSEG is seeking a dynamic and strategic leader to serve as Director, Operational Resilience – Resilience Testing Director. As a senior leader within the Operational Resilience function, the Resilience Testing Manager will be responsible for designing, executing, and evolving the Group's resilience testing strategy. This role ensures that critical business services can withstand and recover from severe but plausible disruptions, in alignment with regulatory expectations and enterprise risk appetite. Reporting to the Group Director, Operational Resilience, the successful candidate will drive cross-functional collaboration across the First and Second lines of defence. This role is pivotal in shaping and embedding a new Resilience Operating Model across the Group, with a strong emphasis on testing and measuring resiliency across the LSEG Group.

Key Responsibilities & Desired Outcomes

Scenario Testing Leadership

• Lead the development and execution of resilience testing across Important Business Services.
• Design and maintain a catalogue of severe but plausible scenarios tailored to the organization's threat landscape.
• Ensure testing aligns with FCA, PRA, DORA, and other relevant regulatory frameworks.
• Additionally, Crises Management experience would be highly valued.

Vulnerability Identification & Management

• Identify vulnerabilities across technology, data, and third-party dependencies.
• Oversee remediation planning and prioritization based on business impact and strategic risk.
• Partner with business and risk owners to ensure timely resolution and escalation of critical issues.
• Provide end-to-end oversight of scenarios, to identify upstream and downstream impacts of vulnerabilities

Governance & Reporting

• Provide structured reporting to senior governance forums on testing outcomes, vulnerabilities, and remediation progress.
• Support regulatory engagement and peer benchmarking activities.
• Develop and maintain resilience KPIs and metrics to track maturity and effectiveness.

Cross-Functional Coordination

• Collaborate with Technology, Cyber, Risk, and Crisis Management teams to ensure integrated testing efforts.
• Facilitate workshops and exercises to build resilience awareness and capability across the Group.
• Align testing activities with broader resilience programs, including Business Continuity and Crisis Response.

Strategic Horizon Scanning

• Monitor emerging threats and industry trends to inform future testing scenarios.
• Integrate lessons learned from internal incidents and external events into the testing framework.

Tooling and Testing capabilities

• Experience with deploying advanced testing practices, including but not limited to the build and use of)
• Threat-led Penetration testing (TLPT)
• Scenario-Based stress testing
• AI-Driven Simulation & Digital Twin Technology
• Vulnerability Assessments & Automated Testing
• Network & Infrastructure Resilience Testing
• Source Code & Configuration Reviews
• Third-Party Service Resilience Testing

Capability Building

• Lead the development and continuous improvement of the Group's resilience testing framework.
• Mentor and guide teams in test design, execution, and analysis.
• Promote a culture of learning, adaptability, and "failing forward."

QUALIFICATIONS AND EXPERIENCE:

Professional & Technical Expertise

• Proven experience in designing and leading resilience testing programs across complex, regulated environments.
• Deep understanding of operational resilience frameworks, including FCA, PRA, DORA, and Basel principles.
• Demonstrated ability to identify Important Business Services, set impact tolerances, and map dependencies across technology, data, and third-party ecosystems.
• Experience with scenario testing, incident simulation, and post-event analysis.
• Familiarity with process improvement methodologies (e.g., Lean Six Sigma, BPM) and resilience automation tools.
• Strong grasp of technology infrastructure resilience, including cloud architectures, failover strategies, and IT recovery planning.

Strategic & Analytical Capabilities

• Ability to align resilience testing with enterprise risk appetite and strategic objectives.
• Skilled in risk assessment, horizon scanning, and integrating lessons learned into future testing cycles.
• Proficient in using data, KPIs, and analytics to measure resilience maturity and drive continuous improvement.

Leadership, Influence & Collaboration

• Strong stakeholder management skills, with the ability to engage regulators, executive leadership, and external partners.
• Demonstrated success in leading cross-functional teams across Risk, Technology, Cybersecurity, and Business Divisions.
• Experience in governance and policy development, including establishing resilience oversight structures and reporting mechanisms.
• Ability to inspire and mentor teams, fostering a culture of learning, adaptability, and "failing forward."
• Experience with building an Operational Resilience testing function in the financial services industry
• Governance & Policy Development – Experience in establishing and managing resilience governance frameworks.

Education & Certifications (Not essential)

• Bachelor's or Master's degree in a relevant field (e.g., Risk Management, Business Continuity, Information Technology).
• Preferred certifications: CBCP, ISO 22301 Lead Implementer, PECB Certified Lead Operational Resilience Manager, or equivalent.

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- Experience in a global consultancy or senior resilience role within a large financial services organization is highly desirable

SKILLS AND KEY COMPETENCIES

• Large scale and complex testing management
• Regulatory Knowledge
• Risk Assessment
• Governance and Policy Development and application
• Investigative Skills
• Leadership and cross-functional influence
• Communication with regulators, executive leadership, and external partners.
• Collaboration

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career

We enhance each employee's potential through personal development through a wide range of learning tools both formal and informal.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Career Stage:

Director

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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