Lab Operations Coordinator
1 week ago
Role & responsibilities
- Supervise and coordinate phlebotomy staff across multiple locations.
- Ensure proper techniques in blood collection and specimen handling.
- Monitor inventory and ensure availability of phlebotomy supplies.
- Maintain compliance with infection control and safety protocols.
- Conduct training and performance evaluations for phlebotomy personnel.
- Manage day-to-day operations of PCCs including scheduling, staffing, and workflow optimization.
- Ensure timely onboarding and availability of diagnostic devices and kits.
- Address patient inquiries, complaints, and service issues with professionalism.
- Maintain accurate records of patient visits, sample collections, and test results.
- Coordinate with logistics and technical teams for device setup and troubleshooting.
- Implement and monitor quality control procedures for both phlebotomy and PCC operations.
- Ensure adherence to regulatory and accreditation standards.
- Prepare for audits and inspections by maintaining documentation and readiness.
- Assist in budgeting, procurement, and reporting for operational needs.
- Collaborate with clinical, laboratory, and customer service teams to ensure seamless service delivery.
- Support onboarding of new staff and training on SOPs and equipment usage.
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