Lab Operations Coordinator

1 week ago


Bengaluru, Karnataka, India Lupin Diagnostics Limited Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Role & responsibilities

  • Supervise and coordinate phlebotomy staff across multiple locations.
  • Ensure proper techniques in blood collection and specimen handling.
  • Monitor inventory and ensure availability of phlebotomy supplies.
  • Maintain compliance with infection control and safety protocols.
  • Conduct training and performance evaluations for phlebotomy personnel.
  • Manage day-to-day operations of PCCs including scheduling, staffing, and workflow optimization.
  • Ensure timely onboarding and availability of diagnostic devices and kits.
  • Address patient inquiries, complaints, and service issues with professionalism.
  • Maintain accurate records of patient visits, sample collections, and test results.
  • Coordinate with logistics and technical teams for device setup and troubleshooting.
  • Implement and monitor quality control procedures for both phlebotomy and PCC operations.
  • Ensure adherence to regulatory and accreditation standards.
  • Prepare for audits and inspections by maintaining documentation and readiness.
  • Assist in budgeting, procurement, and reporting for operational needs.
  • Collaborate with clinical, laboratory, and customer service teams to ensure seamless service delivery.
  • Support onboarding of new staff and training on SOPs and equipment usage.


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