Zendesk Admin/Developer
5 days ago
We are looking for a skilled Zendesk Admin/Developer with 2-5 years of experience to join our team. The ideal candidate will have a strong background in Zendesk administration and development.
Roles and Responsibility
- Manage and maintain Zendesk instances, including configuration, customization, and troubleshooting.
- Develop and implement custom solutions using Zendesk's API and SDK.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Design and implement automation scripts to improve efficiency and productivity.
- Troubleshoot and resolve technical issues related to Zendesk.
- Ensure data security and compliance with organizational policies.
Job Requirements
- Minimum 2 years of experience in Zendesk administration and development.
- Strong knowledge of Zendesk's features, functionality, and architecture.
- Experience with programming languages such as Java, Python, or Ruby.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Strong communication and interpersonal skills.
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