Zendesk Admin/Developer

6 days ago

Bengaluru, Karnataka, India IDESLABS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Zendesk Admin/Developer with 2-5 years of experience to join our team. The ideal candidate will have a strong background in Zendesk administration and development.

Roles and Responsibility

  • Manage and maintain Zendesk instances, including configuration, customization, and troubleshooting.
  • Develop and implement custom solutions using Zendesk's API and SDK.
  • Collaborate with cross-functional teams to identify and prioritize project requirements.
  • Design and implement automation scripts to improve efficiency and productivity.
  • Troubleshoot and resolve technical issues related to Zendesk.
  • Ensure data security and compliance with organizational policies.

Job Requirements

  • Minimum 2 years of experience in Zendesk administration and development.
  • Strong knowledge of Zendesk's features, functionality, and architecture.
  • Experience with programming languages such as Java, Python, or Ruby.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment.
  • Strong communication and interpersonal skills.

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