Senior Project Delivery Manager – IT Infrastructure

2 weeks ago

Mysore, Karnataka, India eJAmerica Full time ₹ 6,00,000 - ₹ 18,00,000 per year

ocation:
Mysore (Work from Office)

Experience:
8–12 years

Employment Type:
Full-time

About the Role

:We are seeking a seasoned
Senior Project Delivery Manage
r to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and project management expertise, ensuring seamless service delivery, operational excellence, and high client satisfaction. The role requires flexibility in working hours and shifts to meet business and client demands

**.

Key Responsibilitie**

s:Operations Managemen

  • t:Oversee daily IT infrastructure support operations for multiple clients, ensuring prompt and effective incident resolutio
  • n.Develop, implement, and improv
    e Standard Operating Procedures (SOP
    s) to enhance efficiency and service qualit
  • y.Monitor and report o
    n Key Performance Indicators (KPI
    s) to ensure compliance wit
    h Service Level Agreements (SLA
    s
  • ).Manage and mentor support teams; provide guidance, training, and conduct performance evaluation
  • s.Handle escalations of complex issues and ensure timely resolutions while maintaining client satisfactio
  • n.Collaborate with cross-functional teams (Network, Server, Cloud, Security, etc.) for seamless service deliver

**y.

Project Manageme**

  • nt:Plan, execute, and deliv
    er implementation and transformation proje
    cts, ensuring adherence to timelines, budgets, and sco
  • pe.Develop detail
    ed project pl
    ans with milestones, risk assessments, and resource allocati
  • on.Engage with clients, stakeholders, and senior management regarding project progress, risks, and issu
  • es.Facilita
    te project governance meeti
    ngs such as kick-offs, weekly status reviews, and post-implementation revie
  • ws.Ensure complete and accura
    te project documentat
    ion for compliance and audi
  • ts.Dri
    ve continuous improvement initiati
    ves to enhance project delivery and operational framewor

**ks.

Qualifications & Experie**

  • nce:Bachelor's de
    gree in Information Technology, Computer Science, or related field (Master's preferr
  • ed).8+ years of experi
    ence in IT Infrastructure Operations and Project Delivery roles, with at le
    ast 3–5 years in a managerial
    r
  • ole.Proven track record of managing IT production support and deliver
    ing Managed Services proj
    ects successfu
  • lly.Strong knowledge
    of ITIL proce
    sses, production support frameworks, and DC (Data Center) operati
  • ons.Hands-on experience w
    ith Project Management methodolo
    gies (Agile, Scrum, Waterfall) and tools (MS Project, JIRA, ServiceNow, et
  • c.).PMP / PRINCE2 / ITIL certificat
    ions are highly desira
  • ble.Flexibility to work in shifts and extended h
    ours as per business ne

**eds.

Key Competen**

  • cies:Techn
    ical: Strong understanding of IT Infrastructure (Networks, Servers, Microsoft products), ITIL-based tools; exposur
    e to Cloud platforms (AWS/A
    zure) is an advan
  • tage.Leader
    ship: Proven ability to lead and motivate teams, manage performance, and foster accountabi
  • lity.Problem-Sol
    ving: Strong analytical and troubleshooting abilities; adept at resolving escalations efficie
  • ntly.Communica
    tion: Excellent verbal and written communication for effective client and internal interact
  • ions.Customer F
    ocus: Demonstrated commitment to delivering exceptional client experie
  • nces.Time Manage
    ment: Ability to manage multiple priorities in a dynamic environ

**ment.

Work Mode & Sch**

  • edule:Loc
    ation: Mysore (Work from Office
  • – WFO)
    Shift: Flexible with timings and work shifts, including extended hours when req

uired.

  • Senior Project Delivery Manager IT Infrastructure

    2 weeks ago

    Mysore, Karnataka, India eJAmerica Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location: Mysore (Work from Office)Experience: 812 yearsEmployment Type: Full-timeAbout the Role:We are seeking a seasoned Senior Project Delivery Manager to lead IT Infrastructure support operations and manage end-to-end delivery of managed service and implementation projects. The ideal candidate will have a strong blend of operations and project management...

  • Project Manager

    1 week ago

    Mysore, Karnataka, India Abacus Insights Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare...

  • Project Manager

    1 week ago

    Mysore, Karnataka, India Abacus Insights Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare...

  • Senior Manager

    1 week ago

    Mysore, Karnataka, India iSOCRATES Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About ISOCRATESSince 2015, iSOCRATES advises on, builds and manages mission-critical Marketing, Advertising and Data technologies, platforms, and processes as the Global Leader in MADTECH Resource Planning and Executionᵀᴹ. iSOCRATES delivers globally proven, reliable and affordable Strategy and Operations Consulting and Managed Services for marketers,...

  • Project Manager

    2 weeks ago

    Mysore, Karnataka, India rProcess Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you Looking beyond Bengaluru, we have exciting opportunities in Mysuru.At rProcess Outsourcing Pvt. Ltd., is an ITES company established over 15+ years and 1000+ employees. We work across multiple locations in Mysuru and seek an EnergeticProject Managerfor our AI annotation projects.What You'll Do:·      Lead data annotation & large-scale project...

  • Campaign Delivery Manager

    6 days ago

    Mysore, Karnataka, India Informica Technoservices Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & Responsibilities:Lead and manage a team of campaign specialists to ensure timely and accurate campaign execution.Oversee end-to-end campaign delivery across platforms like Google Ad Manager and DV360 (Display & Video 360).Monitor, analyze, and optimize campaign performance to meet client KPIs and objectives.Collaborate with internal teams to drive...

  • AI Delivery Head

    2 weeks ago

    Mysore, Karnataka, India Pandita AI Inc Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionPandita AI LLC is at the forefront of machine learning innovation, developing products that transform the way industries and individuals interact with data and AI technologies. Our commitment to excellence and innovation has made us a trusted partner in delivering powerful machine learning solutions across a variety of sectors. We strive...

  • Technical Project Manager

    2 weeks ago

    Mysore, Karnataka, India PaasWise Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Technical Project Manager.Location-MysoreFull Time-Hybrid • Develop and manage the Project, Communication, Resource plans and processes• Facilitate meeting with project stakeholders• Define project goals and objectives• Identify and manage project dependencies and critical path activities to ensure timely project delivery.• Generate regular...

  • Head – Corporate Social Responsibility

    2 days ago

    Mysore, Karnataka, India GSS Project Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: MysoreExperience Required: 5-10 years in CSR, sustainability, or development sectorEmployment Type: Full-timeSalary: Best in the industry.Job Summary:The CSR Head will be responsible for developing, implementing, and managing the company's CSR strategy in alignment with business objectives, sustainability goals, and statutory requirements. The role...

  • Delivery Head

    4 days ago

    Mysore, Karnataka, India Impelsys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Are you a visionary IT leader with a passion for operational excellence and client success?Join us as the India Head for our Mysore Delivery Center, where you'll drive delivery, growth, and innovation across large-scale technology programs.What You'll Do:Lead end-to-end delivery, ensuring quality, compliance, and customer impact.Mentor high-performing teams,...