Operations Analyst, NCT

About The Role : 

In Scope of Position based Promotions (INTERNAL only)

Job TitleOperations Analyst, NCT

LocationJaipur, India

Role Description

- This role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform.
- This role is responsible for work-streams performance outcomes within their assigned region/client group.
- You should requires strong collaboration skills and dedication and initiative as you required to work closely with the Global Procurement teams and other regional operations leads across DB.
- Preference that you had experience with SAP/S4HANA ERP & ARIBA modules and with Accounts Payable background. Knowledge of MS-office is required as well.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

Your key responsibilities

- Oversight and management of the service delivery of the for the outsourced processes (invoice processing, payment run, Customer Service Desk, vendor onboarding)
- Assuring SLA/operational metrics are achieved for the outsourced processes and appropriate remediation actions designed and implemented. This includes identifying root-cause and changed to as-is process.
- Project management skills to support building service delivery platforms and implementation of a world-class Procurement to Pay operational process, partnering with global program teams to ensure proper involvement in design, testing and deployment for new initiatives.
- Creation of User-Interest Groups and ongoing management and client interaction.
- Provide guidance and feedback on front-end customer service provided to banks users including guidance, training, and troubleshooting for all purchasing and payment needs.
- Leading 95% spend compliance to enable pre-approval, sourced prices and accurate data captured end-to-end
- Implementation of new operational process, solutions, policies, ensure stability of existing operations at all times to meet the global / region control requirements.
- Proposal for process improvement and system enhancement to improve the efficiency of all purchasing and invoicing transactions for countries of responsibility.
- Be the driving focus for centralization of certain global functions to achieve synergies and process excellence.
- Hands on experience on running initiatives, projects. Experience of working on project management tools can be added advantage
- Ensure the project work is executed and implemented according to the plan or any agreed changes to the plan and according to agreed project management standards.
- Strong understanding of accounting knowledge & concepts along with hands on experience in SAP/S4HANA
- Added advantage if candidate having Bank reconciliation and payment process hands on experience.

Your skills and experience

- 6+ years of experience in end-to-end Accounts Payable process.
- Sound Knowledge of ERP systems like SAP/S4HANA, ARIBA, and MS Office
- Autobahn, Cash Manager, Payment platform system knowledge will be added advantage.
- End to end Procurement knowledge.
- Ability to prioritize and handle urgent requests.
- Experience in change execution
- Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs)
- High energy, with the ability to work in a fast-paced business environment.
- Excellent communication skills in writing as well as verbally with the ability to communicate in a clear, concise manner at all levels.
- Commerce graduates / Postgraduate with good academic record